Shira Federman Email & Phone Number

New York, Ny, Us

New York, Ny, Us

New York, Ny, Us

New York, Ny, Us

-Engaged with clients via text, phone, and email.-Educated customers on mortgage terms, interest rates, and general loan applications.-Worked with a team of loan consultants to implement best practices and stick to a strict cadence.-Took a consultative approach to help customers overcome obstacles and achieve their refinance goals.-Built rapport and establish clear communication throughout the whole process.

New York, Ny, Us

-Communicated with team members to ensure a seamless experience for customers. -Provided status updates to third parties such as attorneys, realtors, insurance agents, and title companies and ensure timely execution of loan closing and funding. -Mentored incoming team members through mock calls, call shadowing and work flow training. -Selected to join a three-month recruiting rotational program. Participated in blitz interviews, conducted mock sales calls, and assessed candidates. Learned how to review resumes, source, and build pipelines. -Received Q2 “Positive Participator” award for being a culture champion and going above and beyond.

New York, Ny, Us

Austin, Texas, Us

-Collaborated with virtual sales team on account strategy and demand generation.-Built sales pipeline using social media, email, and cold calling.-Ensured accurate, up to date account information in Oracle CRM.-Completed Oracle's world-renown Class Of Sales Program and gained valuable sales and technological knowledge. Received Trainer's Choice Award.

-Shadowed school guidance counselor and helped facilitate classes and small groups.-Provided extra classroom assistance for children with behavioral issues.-Performed on task/ off task assessments.

New York, Ny, Us

- Researched and vetted non-profit organizations to add to the site. Helped on-board these organizations and served as a liaison between the organization and Visit.-Sourced over 20 client contacts daily, cultivated relationships and followed through on all service needs.-Reorganized excel and Google documents to maximize search process efficiency.

New York, New York, Us

-Increased brand recognition in target audience through a creative marketing campaign. Created an "attention grabber" and executed with the help of the CEO.-Assisted with day-to-day operations with the platform, including adding necessary content to the site and creating multiple "decks" of influencers for potential clients. -Supported operations manager with planning of routine operations and projects.

New York, Ny, Us

-Spearheaded research for entering 16-18 year old college markets.-Devised recommendations for new campaign - built a PowerPoint and present to VP of Business Development and COO.-Created content for social media websites to promote brand awareness initiatives.