Shirley Bennett Email and Phone Number

Scheduled and registered patients over the phone and after visits for follow-ups, including pediatric specialties (Peds Neuro, Peds Dermatology, Audiology, etc.).● Answered and routed phone calls from the contact center to the appropriate care team.● Transcribed orders and performed insurance verification.● Communicating with patients and their families about the details of their bills and insurance restrictions● EPIC EMR

● Welcomed, registered, and scheduled patient visits in a clinic setting.● Verified insurance and answered/forwarded calls.● Responded to clinic emails and used Athena EMR systems for patient records.● Prepared comprehensive documents to support appointments, scheduling and billing.

Delivered customer service with empathy, handling high-volume calls.● Managed appointments, billing, insurance verification, and call directions.● Opened clinic and hospital accounts for outpatient services.● Epic EMR