Shirley Johnson Email & Phone Number

Tualatin, Or, Us

Beaverton, Or

Repair, maintain, and troubleshoot digital color production engines.

Beaverton, Or

• Help determine which copier/printer and rip will best fit customers' needs.• Train customers on how to use their copier/printer, MFP, or production engine and provide support and instruction when needed.• Provide support on printing from various applications.

Portland, Oregon Area

Managed color department workflow, crew, inventory ran large and small format print jobs, color corrected and troubleshot client files, all while answering phones, emails, and managing deadlines. • Inventory ordering and management.• Put together complex, large format color calculator in MS Excel to speed up job quoting.• Installed job racks to improve job workflow.

Portland, Oregon Area

Work with Creative Director and Project Managers to quickly execute various tasks using Adobe CS. Create and edit packaging, print and web ads, collateral, etc., preflight, prepare, and package files for output. Juggle multiple deadlines.• Maintained high attention to detail for consistency standardization of over 50 packaging bags for Bob’s Red Mill. • Quickly designed food drive signage for Norpac, approved 1st round, no changes.• Set up graphic effects and components to facilitate quick and efficient editing.

Beaverton, Or

Direct mail, forms, and customer service retention management service provider.REMINDERTRAX DESIGNER & COORDINATORMarch 2007 - July 2009Graphic design specialist and account coordinator for service reminders. Handled development of new accounts with sales team, creation of all necessary graphic design, and account maintenance through customer service.• Created interactive instructional/reference tools which increased production and decreased training time.• Built client relationships through excellent work and customer service.• Color corrected and retouched dealership site photos and employee portraits. Masked images for use on mailers.• Programmed mailing schedules and variable data merges using complex, proprietary software. • Worked with IT to ensure complex, schedule/programming enhancements worked.• Accepted retention contract after company was sold to larger business interest to fulfill important role assisting in transition and hand-off to new headquarters out of state.GRAPHICS MANAGERMay 2005 - March 2007Managed team of four designers, designed primarily direct mailers and forms, prioritized jobs, merged variable data, solved pre-press and production problems, kept deadlines through time management.• Improved product quality and customer satisfaction by introducing InDesign to the Graphics and ReminderTRAX departments and training teams to utilize advanced features. • Increased pre-press efficiency and accuracy by setting up pdf export standards and color adjustment curves.• Increased workflow efficiency and production by initiating and writing an interactive, 53 page, Graphics Dept. training/reference manual, and organizing digital photo library.• Created marketing collateral, product catalogs, trade show, general product promotion and original client artwork.

Orange County, California Area

Created high-end graphic presentations containing precise technical data and imagery while being a teacher and all-around resource for a large group of architects and support staff.• Broadened staff skills by giving periodic lunch time workshops about advanced InDesign and Photoshop features/techniques.• Developed new techniques and processes to increase workflow efficiency: - “Instant night” technique that converted daytime architectural rendering to a nighttime rendering. Very quick and easy, yet it essentially doubled the value of their renderings and enhanced presentations to the client. - “Solid coloring” technique that cut color time in half by using Photoshop to color plans with custom-made, seamless, color pencil and marker textures to retain the hand-colored look. • Initiated and wrote 45 page, interactive, software and troubleshooting FAQ to streamline processes and increase efficiency. FAQ was used at WATG offices worldwide.• Instrumental in implementing, organizing, maintaining, and adding images to digital image asset database.• Designed and assembled presentations and proposals from start to finish under tight deadlines.

Anaheim, Ca

Color corrected, manipulated and retouched images in Photoshop. Led evening crew and coordinated job flow. Prepared and ripped images to various photographic printers.• Formulated steps to perfectly match “Honda Red” on their ATVs. Was assigned to all subsequent “Honda Red” projects. Increased efficiency by saving steps as a series of Photoshop actions.• Accurately retouched and color corrected images for discerning clients such as Disney, ABC Television, Boeing, and Lexus. • Clearly communicated status of projects to following shifts, sales representatives, and management• Prepared and ripped images to various photographic imagers• Provided excellent customer service to new and current clients

Orange County, California Area

COLOR SERVICES DEPARTMENT SUPERVISOR12/1999–05/2000Managed team of five, quality control, and inventory. Prioritized jobs, answered phone calls, gave price estimates, articulated product choices and benefits to clients. Ordered supplies and managed inventory. Ensured deadlines were met.• Provided excellent customer service to clients: contact at Taco Bell requested that I handle her jobs.• Increased production by designing a “job wall” to easily sort, prioritize and distribute jobs to crew.• Inspected and signed off on all jobs during my shift to ensure quality and customer satisfaction. • Logged all production jobs• Took customer orders, gave pricing information, performed consultative selling to customers, and explained the benefits of digital printing technology to customersPRODUCTION ARTIST 05/1995–12/1999Performed client digital file pre-press and troubleshooting. Operated and maintained printers, scanners, and copiers. Prepared art for offset press. Maintained attention to detail in fast-paced, tight deadline environment.• Managed quality control, prioritized jobs, maintained printers• Provided excellent customer service to new and current clients• Clearly communicated status of projects to following shifts, sales representatives, management, and clients• Prepared, ripped, and printed files to large and small format color printers• Recreated designs to facilitate printing• Assisted in the training of new department employees and offset press knowledge

Salinas, California Area

• Revised and designed forms, advertisements, white papers, and packaging• Formatted software user manuals• Reviewed pre-press proofs for quality control• Accurately and efficiently turned over assignments• Completed multiple projects under tight deadlines

Completed 80% Of Requirements For Bachelor Of Fine Arts, Graphic Design

4.00 GPA

Aa, Transfer Studies, Art

Activities and Societies: • Alpha Gamma Sigma Honor Society, Treasurer, Spring 1994 • Alternate for Boronda International Art Studies.

Began Studies Toward Bachelor Of Fine Arts, Graphic Design

3.90 GPA

Diploma

Activities and Societies: • Computer Editor, Valhalla Yearbook, 1991 edition • Junior Section Editor, Valhalla Yearbook, 1990.