Shirley Wallace

Shirley Wallace Email and Phone Number

Senior Business Analyst and Quality Assurance Analyst @ The Home Depot
Atlanta, GA, US
Shirley Wallace's Location
Atlanta, Georgia, United States, United States
Shirley Wallace's Contact Details

Shirley Wallace work email

Shirley Wallace personal email

About Shirley Wallace

Accomplished Quality Assurance Professional with over 15 years of progressive experience in Client Server and Web-Based Software Testing. Expertise includes the ability to establish test documentation and requirement design standards as well as manage staff members in the software testing process. Proven verbal and written communication skills include the ability to resolve issues between development, testing, system users and management. Extensive testing tool knowledge includes WinRunner, Rational Robot, Test Director/Quality Center, PVCS Tracker, and ClearQuest.Shirley's Primary Goal? To Bring Sanity to Software Development for Every Client She Serves.Specialties: Quality Assurance (Software Testing) Specialities Include:- QA Process Design (Mainframe, Client Server and Web Software)- QA Documentation (Test Plans and Test Cases)- Test Cycles (Execution, Progress Monitoring and Statistics) - QA Resource Training and Mentoring- Quality Center/Test Director, ClearQuest, WinRunner, Rational Robot, PVCS Tracker, Requisitpro

Shirley Wallace's Current Company Details
The Home Depot

The Home Depot

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Senior Business Analyst and Quality Assurance Analyst
Atlanta, GA, US
Website:
homedepot.com
Employees:
120627
Shirley Wallace Work Experience Details
  • The Home Depot
    Senior Business Analyst And Quality Assurance Analyst
    The Home Depot
    Atlanta, Ga, Us
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  • The Home Depot
    Senior Business Analyst/Quality Assurance Analyst
    The Home Depot Jun 2011 - Present
    Greater Atlanta Area
    Responsible for directing Requirement Gathering and User Acceptance Test related activities for Home Depot’s High Profile eCommerce Lift and Shift Project (www.homedepot.com). Primary duties include:• Collaborate with Business Product Area Managers to ensure correctness of requirements; address requirements gaps; raise risks associated with project non-compliance as needed• Design User Acceptance Tests based upon requirements• Deliver Technical Training Presentations for Quality Center tool and UAT Execution Process• Obtain Project Stakeholder Signoff for User Acceptance Test Documents (test scripts, test plans)• Manage and Track Progress of User Acceptance Test Execution (work distribution, tests executed, defects identified, etc.) using Quality Center• Report Test Planning and Execution Status to Home Depot Upper Management Accomplishments: Secured Project Stakeholder Buy In of User Acceptance Test Documents and Process within an aggressive delivery schedule.
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  • Morgan Stanley Smith Barney
    Qa Consultant
    Morgan Stanley Smith Barney Jun 2010 - Apr 2011
    Greater New York City Area
    Served as an integral part of the EIPM Quality Management Team for MSSB’s Global Wealth Management applications. Duties included:• Planning, Designing and Analyzing Test Strategy of Functional, Regression, and End to End Test Cycles for the MSSB System Infrastructure • Overseeing and Monitoring manual and/or automated test execution using Offshore Resources (India)• Escalating critical test issues to MSSB QA Management and Key Area Stakeholders• Creating QA Process Improvement and Reference documentation using SharePoint• Performing various Project Management activities (Project Plan Creation, Work Distribution, Status Reporting, etc.)
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  • J.P. Morgan Retirement Plan Services
    Business Uat Facilitator/Quality Center Administrator
    J.P. Morgan Retirement Plan Services Nov 2009 - Jun 2010
    Responsible for designing and managing UAT test scenarios for J.P. Morgan's OmniPlus Mainframe application. Direct other UAT Testers in Test Execution using Quality Center. Other Duties include:Verifying accuracy of OmniPlus Upgrade Requirements via communication with Subject Matter Experts (SMEs)Constructing J.P. Morgan's Quality Center Business Testing Project which includes Requirement, Test Plan, Test Lab and Defect Tracking modulesManaging day-to-day activities of a 5-member Test Team (Quality Center Training, Test Execution, Test Progress) Documenting System Defects and Capturing Test Metrics using Quality Center Presenting UAT Test Cycle Completion Status and Statistics to J.P. Morgan Business Leadership Accomplishments: Implement QA Process Improvement Tasks (Test Planning, Test Execution, and Test Measurements) in a User Acceptance Test environment for a Mainframe application.
  • Heidelberg
    Assistant Test Manager
    Heidelberg Aug 2007 - Apr 2009
    Conducted various test related activities of content management for Heidelberg’s Job Market, Internal Web, Product, and Newsletter portals. Duties included:•Designing and Executing test plans to verify requirements using Quality Center•Updating automated test scripts using Quick Test Pro (QTP)•Managing day-to-day activities of a 4-member test team (work distribution, test activity prioritization, QA mentoring, etc.)•Updating project work plans for Test Activities extracted from MS Project•Identifying Gaps within System and Technical Requirements•Documenting System Defects and Capturing Test Metrics using Quality Center •Communicating Test Cycle Progress, Metrics, and Risk to Heidelberg Management•Assisting Heidelberg’s Test Manager in creating and enforcing test cycle and change control processes while balancing ongoing test execution
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  • Adp
    Senior Qa Analyst
    Adp Oct 2006 - Jun 2007
    Responsible for various test related activities for ADP’s Employee, Client, and Participant Portals of the Benefit Services QA Department. Major performance areas included:• Designing and executing test sets using Mercury Quality Center • Participate in planning sessions to determine standards for the Department’s Manual Testing and Requirement Management processes• Translating and documenting ADP story board information into testable requirements using Quality Center’s Requirement TabAccomplishments: Delivery of test plans, processes, and documentation to be used as the standard for ADP’s Corporate Software Testing Policy.
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  • Lockheed Martin Information Technology
    Senior Test Engineer
    Lockheed Martin Information Technology Nov 2005 - Oct 2006
    Client Engagement: Centers for Disease Control and Prevention (CDC) - Atlanta, GA Division of Integrated Surveillance Systems and ServicesResponsible for directing all requirement gathering and test related activities for the Division’s Epi Info Client Server Project. Primary duties included:• Managing the project’s migration to the Rational Tool Suite (Requisitpro, Test Manager, ClearQuest)• Establishing standard requirement approval, test planning and change control processes while verifying defects for the current release cycle• Capturing and maintaining the project’s requirements using Rational Requisitpro• Organizing daily testing tasks (work flow, mentoring, conflict resolution, etc.)
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  • Great American Insurance
    Test Manager
    Great American Insurance Dec 2004 - Dec 2005
    Managed the day-to-day activities related to all test phases for GAI’s Truckers Insurance Division System Project. Major responsibilities included:• Designing the project’s work plan that details test scope and dependencies (interfaces, data conversion, etc.) for GAI’s system, integration and user acceptance test cycles• Managing day-to-day activities of the project’s Test Consultants (distributing work assignments, mentoring, etc.)• Designing GAI’s Regression Test using Mercury’s Automation Tool (Quick Test Pro)• Working with GAI’s Quality Assurance Director to create and enforce test planning and change control processes while balancing ongoing test execution • Facilitating a 20-member User Acceptance Test (UAT) using Test Director • Delivering Test Process Presentations to all levels of client resources
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  • Capital One
    Test Lead
    Capital One Dec 2004 - Dec 2005
    Managed all Testing Cycles (Functional, Integration, End To End, User Acceptance and Performance) for a High Profile, Market Segmentation Project within a Teradata environment. Duties included: • Creating and updating project work plans for Test Cycles using MS Project• Designing Test Validation Procedures for Quality Assurance (QA) Testing • Identifying Gaps within System and Technical Requirements• Directing other QA Analysts and Testers in test plan and script development • Providing Guidance for Test Environment Data Development and Facility Configuration • Determining Defect Metrics and Documenting System Defects using ClearQuest
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  • Ips-Sendero
    Senior Quality Assurance Analyst
    Ips-Sendero Jan 2002 - Nov 2003
    Conducted functional, system, integration, and regression testing for a C++ based Financial Profitability application within a newly created Quality Assurance Department. Duties included: • Developing test plans and test cases from use cases (Rational Unified Process) to verify system requirements• Developing automated test scripts using Rational Robot to perform acceptance testing• Ensuring test plan completeness and accuracy by participating in walk-through meetings with development and business analyst resources• Mentoring new QA Analysts regarding test plan development and IPS-Sendero Quality Assurance best practices • Documenting and tracking system defects using ClearQuest; conduct follow up with development; escalate issues to management as necessary• Documenting application process flow using Visio 2000• Developing QA presentations and measurement standards for management• Recommending Process Improvement and Project Estimation techniques
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  • Ajilon
    Consultant/Test Lead
    Ajilon Jul 2001 - Dec 2001
    Client Engagements: ProAct Technologies - Boston, MAJohn Deere AMS - Des Moines, IAConducted functional and system testing for Java and C++ based applications. Duties included: • Decomposing software functions to create valid test groups and test scenarios • Developing detailed test scripts from use cases (Rational Unified Process) based upon client system requirements• Prioritizing software functions into mission critical, high risk, and automation categories• Creating Test Plan Hierarchy and Defect Reporting Design using Test Director • Detecting and documenting software defects using PVCS Tracker and Test Director• Coaching QA staff regarding project deliverables and QA procedures
  • Mci
    E-Commerce Qa Consultant/Team Leader
    Mci Nov 1999 - Jan 2001
    Performed functional, system, integration, and regression testing for OrderPro, MCI’s Java-based order collection system. Responsibilities included:• Assisting QA Manager in defining standards for QA processes, test plans, test cases, and test scripts• Assigning deliverables to a 10-member QA team; monitor each team member’s progress• Ensuring test plan completeness and accuracy by conducting walk-through meetings with development• Collecting test cycle statistics using Test Director; report results to management• Delegating team responsibilities; shift assignments as necessary to ensure timely project completion
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  • Norrell
    Business Analyst / Quality Assurance Analyst
    Norrell Jun 1998 - Oct 1999
    Performed dual roles within the business analysis and system testing functions for Norrell’s Unix-based Weekly Payroll system.Business Analyst duties included:• Identifying and documenting application process flow using Visio • Identifying and documenting business requirements, requirement processes, and requirement validations using MS Word • Determining the functional impact of date fields for on-line entries, batch processing, and reports for Norrell's Weekly Payroll Year 2000 Compliance Project• Liaison between QA and the business community for identifying quality data to be used within Norrell's testing processQuality Assurance Analyst duties included:• Designing Norrell QA testing procedures to be included in the Weekly Payroll System Test Plan • Performing manual and regression testing; analyzing test results• Documenting and tracking software defects using Test Director• Mentoring QA contractors regarding testing procedures and project deliverables
  • Peachtree Software
    Quality Assurance Analyst
    Peachtree Software Sep 1997 - Jun 1998
    Responsibilities included manual testing, defect tracking, and regression testing for Peachtree’s C++ based office accounting software package. Automated testing processes by scripting software components using Rational Robot. Constant interaction with project manager, report designers, and software engineers to ensure the proper development of system test strategies and test plans.
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Shirley Wallace Skills

Interwoven Development Consulting Project Work Market Testing Tools Waterfall Test Automation Requirements Management Insurance Community Acting Change Control Translation Agile Methodologies Mentoring Compliance Testing Finance Cycles Hp Quality Center Collecting Business Administration Cmm Batch Processing Facilitation Business Requirements Segmentation Windows Xp Software Quality Tsl Data Conversion Hp Qtp Requirements Gathering Microsoft Windows 98 Management Design Coaching Peachtree Outsourcing Science Contractors Assurance Test Validation Statistics Integration Metrics Manual Testing Auditing Teradata Information Systems Sales Force Development Monitors Screenplays Boston System Requirements Home Depot Sharepoint Test Scenarios Workflow Baseline Methodology Execution Fiserv Delegation Profit Guidance Acceptance Testing Languages System Crystal Reports Defect Tracking Atlanta Process Flow Test Execution Validation Windows 2000 Engagements Reports Disease Control Solution Implementation Defect Verifying Visual Basic Strategies Microsoft Office Related Activities Technical Documentation Epi Info User Acceptance Testing Testing Netmeeting Windows 95 Offshore Vss Clearquest Policy Outlines Scripting Mission Critical Pvcs Documentation Project Management American Conflict Resolution Rigorous Reporting Capital Chicago Payroll Surveillance Analysis Written Automation Client Training .net Information Technology Project Estimation Test Planning Cdc Yahoo C Content Management Defect Reporting Configurations Operating Systems Dos Applications Reporting Tools Test Processes Communication Home Schedules Business Analysis Ips Technical Requirements Quality Assurance Product Support Suite Maturity Software Testing Testing Process Design Standards Balancing Microsoft Project Project Planning Lockheed Martin Project Newsletters Software Lifecycle Measurements Unix Data Migration Presentations Test Director Linkedin Responsibility Internal Audit Usa Rigid E Commerce Distribution Germany Rational Robot Google Groups Portals Rup Structured Finance Interfaces Winrunner Forms Testers Microsoft Sql Server Defects Prevention Resolve Issues Windows Vista Process Improvement Regression Testing Visio Adp Payroll Software Windows Nt On Line Compliance Valid Microsoft Word Java Test Scripts Program Management India Test Cases Manufacturing Test Strategy Javascript Test Metrics Platforms Accounting Applications Customer Engagement Data Encryption Standard System Testing Risk Software Development Capturing Meetings Directing Delivery Mercury Gaps Databases

Shirley Wallace Education Details

Frequently Asked Questions about Shirley Wallace

What company does Shirley Wallace work for?

Shirley Wallace works for The Home Depot

What is Shirley Wallace's role at the current company?

Shirley Wallace's current role is Senior Business Analyst and Quality Assurance Analyst.

What is Shirley Wallace's email address?

Shirley Wallace's email address is ws****@****ast.net

What is Shirley Wallace's direct phone number?

Shirley Wallace's direct phone number is +142356*****

What schools did Shirley Wallace attend?

Shirley Wallace attended Roosevelt University, Roosevelt University.

What are some of Shirley Wallace's interests?

Shirley Wallace has interest in Youth Mentoring, Community Volunteering, New Technology.

What skills is Shirley Wallace known for?

Shirley Wallace has skills like Interwoven, Development, Consulting, Project Work, Market, Testing Tools, Waterfall, Test Automation, Requirements Management, Insurance, Community, Acting.

Who are Shirley Wallace's colleagues?

Shirley Wallace's colleagues are Matthew Smith, Cy Richardson, Luke Jarvis, Deanna Mcintosh, Joel Meyreles, Christopher Jerome, Viridiana Huerta.

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