Sim Poh Fatt Email & Phone Number

Brunei

Appointed sole CATERPILLAR Parts Sales Representative handling 𝗠𝗮𝗿𝗶𝗻𝗲 & 𝗜𝗻𝗱𝘂𝘀𝘁𝗿𝗶𝗮𝗹 𝗘𝗻𝗴𝗶𝗻𝗲 𝗗𝗶𝘃𝗶𝘀𝗶𝗼𝗻 in Brunei Darussalam.- Oversee sales and support for marine and energy companies equipped with CAT product.- Monitoring marine vessels' data with offering health check service for maintenance planning.- Managed the application process for customer credit, streamline the credit application process ensuring thorough verification and timely approval.- Fostering and maintained strong relationship with marine and energy customers, ensuring a high level of satisfaction through regular follow-ups and proactive communication and meetings. - Resolving customer complaints amicably and providing a win-win solution, addressing concerns / problems promptly and effectively with aim fostering long-term trust.Looking for CAT Parts and Service? Let's Connect.• CAT Parts Listing and Overhaul Plan Service• CAT REMAN Program (Parts Trade-In 1:1 Exchange)• CAT Scheduled Oil Sampling (SOS) test for engine oil, lubricant, coolant and fuel analysis.• Monitoring vessel data that equipped with CAT engine / genset with CAT Trident Management System.

Lambak Kanan Industrial Area, Brunei

• Managing Lower-Trade (LT) team to achieve monthly sales target and monthly Brands’ KPI target in roadshow and promotion under distributorship of Ying Bee Company's umbrella such as Ajinomoto, Greenfields, VINDA, Wise Cottage/Tastos, Oatside and others.• Setting daily plan route for salespersons, coaching sales pitch and evaluating their performance to achieve higher sales and checking their orders ensure correct quantity is given.• Weekly meeting with marketing team and management (director/s) with analysist reports of market to achieve higher sales.• Implement sales-marketing promotion for 2-3 months-plan every month for sales growth.• Solving problems arise from any outlets with solution on-spot when salesperson unable to, or require support requested from management.• Ensure company’s products are displaying well at supermarket/stores in good eye-level for better shelf off-take from consumer, hence improving sales and B2C-relationship.• Dealt with near-expire products upsell to consumer and/or donation to underprivileged individual and NGO to minimizing and preventing loss in sale/goods.

Lambak Kanan Industrial Area, Brunei

• Managing car brand "BEIJING" or "BAIC" under the roof of TCY Motors Sdn Bhd as Sales Manager. Initial said-sales-target was 1-unit per month as China-brand model is inferior and new to Brunei Market and also only one model line-up (BJ40L) was available before addition of second model line-up SUV-segment (X55-II) launched in December-2022. Monthly sales achievable 1-3 units monthly with support from two individual sales consultants. • Crafted and developing product training and sales pitching skill and service for Sales Consultants, Technicians, and Marketing Team equipped with right information and Unique Selling Points (U.S.P.) for effective and impactful sales presentation to customers. [No product training nor materials were given neither arranged by the company]• Monitoring Sales Team on customer prospects and inquiries daily basis to ensure customers are contacted for follow-up within 48-hours and to assist in any matter in order to achieve sales.• Assist Sales Consultant with Used-Car Companies for trade-in offer to close new car sales.• Leading the marketing team with product training and marketing planning on outdoor car display, managing social media platform, engaging social media influencers, and digital content creation for social-media accounts and website management.• Perform product models comparison and pricing position ensuring price competitive in the market segment.

Brunei-Muara District, Brunei

• Managed three- to six- months sales marketing strategies and cross-collaboration to generate more sales and branding. Analysed weekly on competitors’ pricing to ensure affordable and competitive in telecommunication market.• Manages basic accounting for business operation such as Cash Flow Accounts – to overlook the operating expenses of the company, Debtors Control Account – to ensure payments on agreed time and minimize potential bad debts.• Handle social media accounts on content creation, artwork designing, posting schedule management and responding to customers inquiries. • Managing the logistic with forwarding companies with correct documents submission according to right Harmonized System (HS) code and preparing tax payment.• Applying AITI certification approval on Bluetooth and Wireless Mobile Telecom Devices for import and sales permit in the country. • Working with two TelCo (namely Progresif & Imagine) in cross-promotion and offering telecom devices to generate sales for both companies in retailing our brand’s products that can offer.

Brunei-Muara District, Brunei

• Understanding automotive industry marketing activities on know-how strategy and budget proposal.• Performing market research on competitor products’ analysis and product (vehicle) ordering with short- and long-term market forecast to generate future sales opportunities. • Undergo product model training and development producing product training materials and on-site training for sales team and management, especially on new models.• Support product team in understanding new products (including model change) and selecting the right specifications according to Brunei’s LTD regulations, and support in Product Planning Milestone.• Performing product cost, insurance and freight analysis for all models.

Lambak Kanan Industrial Area, Brunei

• Responsible and accountability on people management on frontline, marketing campaigns and workshop to ensure smooth, proper operation flow, discipline and execution on planned initiatives, and to achieve company’s objectives and fiscal year’s sales profit target.• Developing sales team through product trainings, motivation, counselling with performance monitoring to meet sales targets.• Undergone intensive tyre-knowledge training and defensive driving on how to upsell tyre productswith correct fitment and specification with abide to JPD and RBPF laws and regulations.• Attended car suspension training to understand products variation and unique features, and understanding how to differentiate various products and its capabilities in different terrain and usage.• Plan and work with reputable workshops and car-parts stores to carry our products to sell, conduct training to share knowledge and sales pitch; beneficial to generate income for both companies with supporting each other with product parts and services.• Assist in artwork design, planning and ideation for sales and marketing campaign in soc-med platform.

Lambak Kanan Industrial Area, Brunei

• Artwork design, planning and ideation for sales and marketing campaign incorporate to standard Corporate Image requirement for soc-med platforms.• Experienced in planning, documentation with government authorities, budgeting and executing events/roadshows to increase brand awareness, corporate image, and improve sales volume. Additionally, able in creating content and article for press release for events/Corporate Social Responsibility (CSR)/promotion. • Social Media Marketing as current trend on campaigns and strategies includingbudgeting, content ideation, artwork creation with effective targeted audience.

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Activities and Societies: Kendo, Badminton, Brunei-Japan Friendship Association,Minor in Marketing and Japanese Language

Bachelor Of Business Administration - Bba, International Marketing