Shishir Kumar Email & Phone Number

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Product Leader for Kotak Cherry. Launched the mobile app and website on 1st April 2022.My main responsibilities were:1. Team Building: Set up a whole new team of Product Managers at Kotak Cherry.2. Customer Research: Interviewed and met at least 1000 users to understand their aspirations, and pain points to derive that "wow" factor that formed the basis of our MVP launch.3. Project Management: Followed Agile software development framework to drive the development cycle along with my Product Managers. Mentored the PMs to write PRD, define KPI to measure success, acceptance criteria and pre-ship activities like functional testing.4. GTM: Collaborated with the marketing team to design the launch event and subsequent marketing activities like attending conferences, publishing articles on social media5. Post-launch analysis: Set up Grafana and Google Data Studio dashboards to track leading metrics for a post-launch analysisDrove the product through its entire life cycle and a subsequent enhancement cycle before hanging up my boots at Kotak.

Bengaluru Area, India

Product Manager # 3 at Groww. It was an exciting learning experience1. Worked with an enthusiastic and extremely talented payments team to make a seamless payment experience for our users. 2. Innovating different FOPs to reduce drop-offs during payment flow. Increased conversion and SR3. Launched 2 new AutoPay options that enable a user to automate her future SIP payments. This led to exponential growth of MF product on Groww platform4. Achieved a p95 TAT of 30 seconds for withdrawals, increasing NPS

Bangalore

Worked as a Senior Product Manager on IRCTC iMudra - an open loop wallet by IRCTC and Singapura FinanceThe following were my main responsibilities:1. Led a global team of engineers, designers, and business and operation folks through the product lifecycle - research and planning, implementation, release management, operations definition, and customer support training. Worked and learned various Settlement and Reconciliation nuances. 2. The following were my achievements:a. IRCTC iMudra contributed to more than 5 million INR GTV every dayb. App for Singapura Finance is ranked the top 3 financial app in Singapore with more than a million DAU

Bengaluru Area, India

Worked on 3DSecure, MasterCard SecureCode, and VerfiedByVisa products for authenticating a million plus daily eCommerce transactions for 97% of banks in India. The following were my main responsibilities:1. Led the product development lifecycle for frictionless payment using an in-house rule based engine2. Build product strategy and roadmap in line with the company`s goals and strategies. 3. Define and track Key Performance Indicators(KPI) to measure product/feature launch success and iterate.4. Own all Product Management aspects from idea sourcing, writing user stories and definition of ready and done, creating wireframes and mockups in liaison with the UX and Engineering team, and release management.5. Prioritize the features based on available resources and desirability & viability quotient.6. Identify customer pain points and areas of growth through customer interaction, market analysis, feature parity analysis7. Work closely with stakeholders to identify and solve pain points through technology8. Taking customer experience to the next level by building a safe, robust, and world-class payment authentication solution.

Bengaluru Area, India

As a Senior Associate Consultant working for a major sports wear manufacturer, the following were my responsibilities:1. Prioritize market requirements to enhance value and optimize engineering resource usage2. Guiding the product feature development through all phases of the development process (product lifecycle) 3. Work closely with the Product Delivery team on the product road map and release calendar4. Recommend and implement testing strategy; prioritize and execute test plans5. Prioritize, maintain, and manage the stories for the feature development6. Deliver the business requirement document (artifact) with feature breakdown into stories and acceptance criteria for the same7. Participate and lead meetings with the business and development team for sprint planning, mid-sprint reviews, and retrospective sessions8. Work with the engineering team to deliver these components with attention to detail for the user 9. Mentor and train the team on the offering 10. Understand the emerging best practices and provide recommendations around the client’s needs. 11. Worked in tandem with sales division, delivery team, legal team, and third-party partners to deliver the solution.

Bangalore Urban, Karnataka, India

Worked for a telecommunication giant, developing an API based wrappers for provisioning and creating role based access control for their VoIP phones

Master Of Business Administration (M.B.A.), Marketing, Cum Laude

Activities and Societies: Member of Placement Committee Volunteer at Akshay PatraCompleted Masters in Business Administration majoring.

Bachelor’S Degree, Computer Sciences And Engineering, Honors

Activities and Societies: Transport CommitteCompleted B.E. in Computer Sciences and Engineering.