Shiv K Email & Phone Number

-Senior IT professional with 20 plus years experience with significant exposure to Healthcare, Banking, Insurance, Education , Manufacturing and Gaming -Expertise in delivery across international and local geographies (US, UK, Australia, South Africa and Philippines) -Contribute in the architectural discussion of the project-Achieving holistic risk management which systematically recognize, reports, analyses, evaluates and minimize risks-Create and execute metric based Strategic solution. Couching and conducting review meetings/retrospective meeting and monitoring the progress of the project against the schedule, dead lines and resolving/removing any impediments -Proven experience in building teams from ground up to full potential-Innovative ideas to maintain strong culture, healthy and fun loving work place-Effective communicator and aggressive negotiator at executive leadership levels as well with the stake holders-Influence customer obsession resulting in healthy relationship and repeat clienteleAccomplishment ============-Delivered 15% growth in revenue by establishing/leveraging strong client relationships and --Consistently farming the existing customer -Increased productivity greater than 5% via automation-Consistently achieved top 2 box in customer survey-Achieved 95% talent retention rate at within team and influenced organisational retention to 92% -Acquired and developed 20+ talents from ground up to full potential-Contributed and facilitated Hackathon, Blog and Technical Meet ups