Shivam Dey Email and Phone Number

• Led pivotal workshop sessions for a high-stakes client project, skillfully compiling detailed Minutes of Meetings (MoMs) to capture key discussions and decisions.• Significantly contributed to contract acquisition by ensuring alignment among stakeholders through effective communication of critical project insights.• Led requirements gathering sessions and conducted thorough analysis to define clear project scopes, ensuring alignment with business objectives.• Effectively collaborated with diverse teams including Solution Architects, Tech Analysts, Consultants, and Product Owners to align project proposals with business goals.• Implemented enhancements to the proposal architecture process, improving efficiency and effectiveness through the introduction of best practices and methodologies.• Engaged offshore leads to review and understand business requirements, gather insights on potential challenges, and assess the impact of upcoming implementation on existing processes.• Proactively manage documentation for ongoing projects, ensuring accuracy, completeness, and accessibility for stakeholders• Oversaw project progress by updating tasks on the DevOps board, promoting efficient collaboration and milestone tracking among team members.

• Coordinated the implementation of RPA, reducing production issue TAT and enhancing Deployment SLA• Collaborated with Automation team to script manual tasks, thereby optimizing Operational efficiency • Led annual meetings between client and a prominent consulting firm to showcase the analysis process, gathering feedback for continuous process improvement• Analyzed Business Requirements and Prepared Test Scripts, delivering effective solutions to client pain points.• Executed System Integration Testing and engaged with the Development Team to ensure 0 production defects.