Shivam Sachdeva Email & Phone Number

As a former Product Manager at HDFC Bank, I specialized in maximizing value for customers through a range of debit card products, including the Millennia, Kids, Woman's, and Business Debit Cards. My career centers on creating impactful revenue-generating initiatives and driving operational efficiency to enhance customer satisfaction.Among my key accomplishments:- Generated an additional ₹30 crores in annual revenue by removing free debit card codes.- Achieved annual savings of ₹6 lakhs through a physical PIN suppression initiative.- Spearheaded major ongoing projects, such as the Virtual Debit Card launch and implementing annual fee adjustments on debit cards.Notable Highlights:- Launched the Veer Debit Card specifically tailored for Police and Defence personnel.- Led a revamp of the popular Millennia Debit Card to improve its customer appeal.- Maintained accuracy and timeliness in all regulatory submissions.- Elevated customer engagement through global campaigns, surveys, and other interactive channels.I focused heavily on strengthening customer engagement, leveraging channels like social media and email to boost product visibility. Resolving branch-based customer issues and training branch staff on product offerings were also core elements of my role.I am now excited to bring my expertise to NPCI as a RuPay Associate, where I look forward to driving similar successes.

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  Chetana'S Institute Of Management & Research

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