Shivani Dubey Email & Phone Number

Experienced SAP Basis Consultant with a proven track record of delivering exceptional technical assistance and problem-solving expertise in complex customer infrastructure environments. Known for proactive troubleshooting and quick resolution of issues, I excel in identifying and resolving challenges within SAP systems. My key strengths lie in my ability to take initiatives, a passion for continuous learning, and a strong commitment to delivering high-quality results.My career highlights include:- Administration of SAP customer systems: Experience in monitoring ABAP, JAVA, mobile platforms, web dispatchers, HANA Cloud connectors, Open Text, BOBJ and BODS systems on Tomcat servers.- Technical problem solver: Skilled in identifying and resolving myriad of technical issues with respect to SAP Applications and HANA Database. - Team leadership and training: Managed the alerts processing team, mentored, and trained new hires to ensure a strong understanding of technical processes. I excel in coordinating with internal and external teams to expedite issue resolution.- Knowledge documentation: Developed a repository of comprehensive knowledge documents, enhancing team efficiency and supporting faster issue resolution.- Deep technical understanding: Possess a profound grasp of system architecture, database management, and monitoring tools. This enables me to efficiently troubleshoot and resolve even the most intricate technical issues.My career journey reflects a passion for delivering top-notch technical solutions, a commitment to continuous learning, and a proven ability to thrive in fast-paced, challenging environments. I am excited to contribute my expertise to projects that require a strategic thinker with a keen eye for detail and a passion for problem-solving.