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@canadalife.com
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3 phones found area 604
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LinkedIn matched
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Shivani Verma is listed as National Director Service Support at Canada Life, a company with 9057 employees, based in Vancouver, British Columbia, Canada. AeroLeads shows a work email signal at canadalife.com, phone signal with area code 604, and a matched LinkedIn profile for Shivani Verma.
Shivani Verma previously worked as National Director, Service Support at Canada Life and Manager, Strategic Initiatives at Canada Life. Shivani Verma holds Masters, Industrial And Organizational Psychology from Panjab University.
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AeroLeads found 1 current-domain work email signal for Shivani Verma. Compare company email patterns before reaching out.
Innovative, Customer Experience Focused, Leadership Evangelist Strategic change-agent with 15+ years of experience delivering innovative strategic concepts to industry professionals. Catalyst in the conceptualization and development of creative call center initiatives to streamline customer and corporate communication, consistently out-performing industry competition. Top-flight performance demonstrating consistent achievement of objectives, strong multi-tasking, analytical, and project management skills, resulting in cost reduction, resource allocation, and revenue generation.Core Knowledge & Skills:Product Innovation, New Service Development, Performance Evaluation, Technology Implementation, Employee Relations, Process Improvement, Multi-Cultural Business Relations, People Development, Conflict Resolution, Efficiency Improvement, Cost ReductionSpecialties: budgeting, business plans, business process, and policy redesign, consulting, cost control, customer experience, Coaching, human resources, leadership, operations management, people management, organizational development, organizational skills, philosophy, problem-solving, re-engineering, telecommunications, Transformation, Transition, Agile, Turn around agent,
Listed skills include Management, Strategy, Telecommunications, Leadership, and 46 others.
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A career timeline built from the work history available for this profile.
· Providing leadership to our service support teams nationally.· Leveraging our Bangalore team to streamline work and deliver better customer and advisor experiences.· Refining existing processes and developing new ones to allow us to better handle regional workflow fluctuations.· Developing and maintaining a best practices framework to deliver better.
Vancouver, British Columbia, Canada
Vancouver, Canada Area
Participate in the development of the mission, strategies and goals for Technology Services (TS) to ensure the optimum delivery of appropriate shared services for BC Health Authorities. Participate in strategic and operational planning of department and oversee resulting projects and initiatives. Ensure that key issues related to system performance and.
Vancouver, Canada Area
Customer Experience and Management Consulting
Nairobi, Kenya
Lead the BPO transition for all 16 African Countries working with IBM, SPANCO and TECH MAHINDRA. Establish strong partnerships and pave the way for innovation while establishing a partner network and ecosystem. Pioneered new models of business relationships and established 'Smart Partnering'. Building the commitment between businesses in a collaborative.
Vancouver, Canada Area
Conceptualized and developed innovative technologies and communication systems enhancing customer-service operation. Provided key problem-solving strategies for numerous call-center consulting projects, focused on re-engineering business processes, performance assessment, and technical upgrades to enhance productivity. Provided decisive, action-driven.
Vancouver, Canada Area
Senior Manager with full-responsibility for multi-site operations management, developing standardized methods of communication, monitoring and operational systems. Pioneered innovative organizational development initiatives improving sales, productivity, and customer service objectives. Instituted methods to determine the significance, success, and.
Successful in developing and integrating technologies to support broad-ranging operating, communication and organizational needs. Assessed client need and established innovative solutions to improve efficiency and sales. Maintained personal rapport to establish strong relationships with clients, members and customers. Selected Accomplishments:Managed 5.
Assisted in the development and creation of effective telecommunication systems to improve productivity and revenue, while maintaining high levels of customer service and client satisfaction. Provided customized solutions to client problems, meeting needs and strengthening business relationships. Instrumental in the development of groundbreaking call.
Other employees you can reach at canadalife.com. View company contacts for 9057 employees →
Keith Morris
Colleague at Canada Life
Winnipeg, Manitoba, Canada, Canada
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Nadia Benoit Ghanoudi
Colleague at Canada Life
Montreal, Quebec, Canada, Canada
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Sanjana Meenakshi Sundaram
Colleague at Canada Life
London, Ontario, Canada, Canada
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SW
Sandy Winterton
Colleague at Canada Life
London, Ontario, Canada, Canada
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Shiella Brocal
Colleague at Canada Life
Greater Vancouver Metropolitan Area, Canada
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Opal Martin
Colleague at Canada Life
Greater Toronto Area, Canada, Canada
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LG
Laura Gasparini
Colleague at Canada Life
Canada, Canada
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Davood Emami
Colleague at Canada Life
London, Ontario, Canada, Canada
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SG
Samantha Ginter
Colleague at Canada Life
Winnipeg, Manitoba, Canada, Canada
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HX
Huzee X
Colleague at Canada Life
Ames, Iowa, United States, United States
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- Building High Performance Teams - Marketing Fundamentals - Using Balanced Scorecards - Fundamentals of Finance & Accounting for.
Quick answers generated from the profile data available on this page.
Shivani Verma works for Canada Life.
Shivani Verma is listed as National Director Service Support at Canada Life.
AeroLeads has found 1 work email signal at @canadalife.com for Shivani Verma at Canada Life.
AeroLeads has found 3 phone signal(s) with area code 604 for Shivani Verma at Canada Life.
Shivani Verma is based in Vancouver, British Columbia, Canada while working with Canada Life.
Shivani Verma has worked for Canada Life, Technical Safety Bc, The University Of British Columbia, Health Shared Services Bc, and Jayshiv Services Inc..
Shivani Verma's colleagues at Canada Life include Keith Morris, Nadia Benoit Ghanoudi, Sanjana Meenakshi Sundaram, Sandy Winterton, and Shiella Brocal.
You can use AeroLeads to view verified contact signals for Shivani Verma at Canada Life, including work email, phone, and LinkedIn data when available.
Shivani Verma holds Masters, Industrial And Organizational Psychology from Panjab University.
Shivani Verma is listed with skills including Management, Strategy, Telecommunications, Leadership, Cross Functional Team Leadership, Operations Management, Project Management, and Team Management.
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