Receive and acknowledge new requests; and prepare new trip files ensuring necessary information has been received.• Liaise with Flight Planning as required to define planned routing; verify and plot the route using in-house software.• Prepare and transmit permit, PPR, slot requests, ground handling and fuel requests and deal with all vendors in support of your clients operation.• Ensure that agents and vendors selected are correct for the tasks for required and in line with company policies.• Prepare and provide detailed handovers for the next shift, as coordinated • Provide careful flight watch of every client operation. The tracking of flights on a live basis is as important as getting the planning stage correct.• Provide regular status and progress updates to clients in relation to the confirmations and approvals of their required services.• Provide a clear and comprehensive final Flight Briefing document to the client, in liaison with Flight Planning when applicable.• Coordinating with CAAs, Agents, Handlers, FBOs and associated third party vendors to follow up specific requests, ensuring attention to detail throughout the process.• Communicate clearly, politely, and promptly with all internal and external stakeholders involved in the overall process.• Answer all inquiries from clients relating to operational feasibility requirements.•Worked with Dnata cargo DXB/DWC As a Service Delivery Agent job responsibilities like Acceptance,Delivery,Build Up and Breakdown process.Currently working with Air France KLM Airline as a Cargo Operation supervisor at Dubai.