Jeffrey Shoap, Ph.D. Email & Phone Number

Atlanta, Georgia, US

Over the past 30+ years, the experienced writers at Shoap have and continue to provide documentation support for Global's internal and external systems through user- and developer-facing materials.Global Payments Inc. (NYSE: GPN) is a leading provider of electronic transaction processing services for merchants, Independent Sales Organizations (ISOs).

Suresnes, Île-de-France, FR

The experienced writers at Shoap are working with Ingenico to migrate its Confluence-based documentation to its web-based platform.

The experienced writers at Shoap are working with Banked on internal and customer facing documentation.

Pimlico, London, GB

The experienced writers at Shoap are working with CellPoint Digital on internal and customer facing documentation.

Atlanta, Georgia, US

The experienced writers at Shoap are working with Maast to create customer-facing and API developer-facing documentation.

Atlanta, Georgia, US

The experienced writers at Shoap are working with Ware2go to create customer-facing and API developer-facing documentation.

Redmond, WA, US

The experienced writers at Shoap are working with Project Archer to streamline its Confluence WiKi for internal staff.

Tampa, FL, US

The experienced writers at Shoap are working with Bill360 to help document its API integrations.

Cincinnati, Ohio, US

The experienced writers at Shoap are working with Payrix to improve its Confluence WiKi for implementations.

Lake Oswego, Oregon, US

The experienced writers at Shoap are creating online help for Vesta’s API.

The experienced writers at Shoap are creating developer-facing documentation for Xenial's mobile ordering APIs.

Conshohocken, Pennsylvania, US

The experienced writers at Shoap are working with Dell Boomi to streamline its multiple API offerings.

The experienced writers at Shoap are creating internal product documentation for PNC.

Miami Beach, FL, US

Providing documentation support for new APIs.

Chicago, Illinois, US

The experienced writers at Shoap are creating internal and external product documentation for TransUnion.

Jacksonville, Florida, US

The experienced writers at Shoap are providing support for Pax's terminal software and related user-facing Guides.

Atlanta, GA, US

The experienced writers at Shoap are creating internal user-facing documentation and developer-facing API integration guides for DecisionLink.

Cambridge, Massachusetts, US

The experienced writers at Shoap are creating developer-facing documentation for Authvia's APIs.

Atlanta, Georgia, US

The experienced writers at Shoap are providing providing documentation support for Paya's internal network.

The BayPay Forum, a payment professional network, that was started to identify and discuss new trends in the payment industry. It is an Innovation Accelerator focused on trends and innovations in the payment and commerce industry. The BayPay Forum aims to connect payment professionals from startups and more established companies on a variety of topics.

The experienced writers at Shoap are providing documentation support for ATMIA's best practices manuals.As an independent, non-profit trade association, ATMIA’s mission is: to promote ATM convenience, growth and usage worldwide; to protect the ATM industry's assets, interests, good name and public trust; and to provide education, best practices, political.

San Mateo, CA, US

The experienced writers at Shoap are creating developer-facing technical documentation for the Sarcophagus application.

Oklahoma City, Oklahoma, US

The experienced writers at Shoap are providing documentation support for Heartland's POS products. Heartland Payment Systems, Inc. (NYSE: HPY), the fifth largest payment processor in the United States, delivers credit/debit/prepaid card processing, mobile commerce, eCommerce, marketing solutions, security technology, payroll solutions, and related business.

The experienced writers at Shoap are creating developer-facing documentation for offshift's private derivatives platform.

GB

The experienced writers at Shoap are providing technical writing support for a newly launched product.

Alpharetta, GA, US

The experienced writers at Shoap are providing documentation support for PGI's newly created products and services.PGi, or Premiere Global Services, Inc., is a multinational corporation and global provider of conferencing and collaboration solutions. Their cloud-based solutions deliver multi-point, real-time virtual collaboration using video, voice.

San Francisco, California, US

The experienced writers at Shoap are providing support for newly created developer-facing APIs.

Charlotte, NC, US

The experienced writers at Shoap are providing technical writing support for a newly launched product.

New York, NY, US

The experienced writers at Shoap are providing technical writing support for a new terminal application.

Atlanta, GA, US

The experienced writers at Shoap are working closely with Chick-fil-A University on training materials and recipe posters.Chick-fil-A is an American fast food restaurant chain headquartered in the Atlanta suburb of College Park, Georgia, specializing in chicken sandwiches.

Atlanta, Georgia, US

The experienced writers at Shoap are providing technical writing support for its new product.

Atlanta, GA, US

The experienced writers at Shoap are providing support for newly created developer-facing APIs and internal on-boarding processes.

Runcorn, Cheshire, GB

The experienced writers at Shoap are creating training documentation for new cloud-based business systems.

Atlanta, Georgia, US

The experienced writers at Shoap are providing documentation support for Foundry 45's cool Virtual Reality product.

Atlanta, Georgia, US

The experienced writers at Shoap are providing documentation support. user-facing guides and and configuration specifications.NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables.

Draper, UT, US

The experienced writers at Shoap are created developer-facing API documentation for a newly created portal.

Create developer-facing API documentation.

Assisting the marketing group create industry branding materials for the company.

Cincinnati, Ohio, US

Documenting operational procedures for data center.

Assist in creating a Disaster Recovery/Business Continuity Plan

Tsuen Wan, New Territories, HK

Helping deliver timely marketing and POS-related information to the payments industry.

Atlanta, GA, US

Provide support for gathering and defining requirements for a new billing system.

Mount Horeb, WI, US

Creating white papers and thought leadership materials.

Sydney, New South Wales, AU

Working with internal staff on procedures for IT convergence. Creating network (LAN) diagrams.QBE FPS (formerly QBE FIRST and Sterling National Corporation), a member company of the QBE Insurance Group, delivers specialty insurance and technology-enabled solutions to the mortgage, housing, and financial services industries. QBE's Financial Partner Services.

Duluth, GA, US

Helping company improve its documentation for end users.

Dallas, TX, US

Supporting internal eLearning staff with technical and administrative expertise.AT&T is a leading provider of wireless, Wi-Fi, high speed Internet, voice and cloud-based services. By bringing together fast mobile networks and cloud-based services, AT&T is helping customers mobilize everything from business solutions to cars to education.

Hutto, Texas, US

Helping create operations, installation, and training materials.

Opelika, Alabama, US

Helping create operations materials.

Kennesaw, GA, US

Omni International is the world leader in HOMOGENIZER technology, their superior benchtop homogenizers allow researchers to process virtually any sample, quickly and efficiently. Omni Tip™ probes eliminate cross-contamination, sample loss and carryover associated with other homogenizing methods. Multi-sample solutions save time and money by eliminating.

Windsor, Berkshire, GB

Provide documentation support for Solutions Architecture Group.IHG® (InterContinental Hotels Group) is a global organisation with a broad portfolio of nine hotel brands, including InterContinental® Hotels & Resorts, Hotel Indigo®, Crowne Plaza® Hotels & Resorts, and Holiday Inn® Hotels and Resorts, among others. IHG manages IHG® Rewards Club, the world’s.

Atlanta, Georgia, US

Provide documentation support for new product.

London, GB

Providing technical writing support for POWA's POS products.

Atlanta, GA, US

Provide documentation support for new terminal applications.Elavon has been a leader in processing payments for over twenty years, leveraging the world’s best technologies for their customers, from large worldwide enterprises to locally-owned small businesses. They extend payment solutions for all payment types and processing environments, ensuring that.

Providing technical documentation support for Pay.On's APIs.

The AECF's mission is to provide a forum for Fortune 1000 companies and other organizations to learn best practices for conducting business electronically. Through their monthly activities, members and guests can network, hear presentations from experts, and discuss ways to improve e-business.

Atlanta, GA, US

Providing technical writing support to document new internal processes.

Lexington, Massachusetts, US

Providing technical documentation support for Signiant's APIs and SDKs.

Providing technical writing support.RedBrick Health combines constant technology innovation and deep consumer insight to reinvent the health & wellness category. Their platform creates a personalized, persuasive and rewarding consumer experience delivered through web, mobile and live interactions.

Bristol, GB

Providing technical documentation support for CreditCall's API.CreditCall is a payment solutions provider and EMV migration expert, simplifying card acceptance from any device, anywhere by offering PCI DSS Level 1 payment gateway services across multiple-channels including mobile, online and unattended environments (vending, ticketing and parking).

Nether Alderley, Cheshire, GB

Providing technical documentation support for QFG's APIs.Quintessential Finance Group is the UK’s leading technology and consumer finance group. The group encompasses a number of brands and businesses; developing market prominent technology to meet the diverse needs of their affiliates and consumers within the financial space.

Providing technical documentation support for Bitscube's API.BitsCube, Inc. strategizes, plans, designs, writes, programs, QA, pushes search engine optimization (SEO) and integrates search engine marketing (SEM) to meet the needs of its customers. They can create rich interactive engagements, turnkey content management systems (CMS), mobile and tablet.

Marietta, GA, US

Working with IT to codify policies and procedures.Southern Polytechnic is a residential, co-educational member of the University System of Georgia.

Documenting API.BridgePay Network Solutions, Inc. (BridgePay) is a transaction gateway company specializing in providing turnkey payment application solutions. Utilizing industry leading data security technology and premium web-based solutions, BridgePay offers our merchants and partners a comprehensive suite of payment products to easily reduce the scope.

Providing technical documentation support for Forte's APIs.Founded in 1998 and headquartered in Allen, Texas, Forte Payment Systems offers merchants a broad range of payment solutions, including credit card and debit card processing, ACH/eCheck origination, check verification and fraud prevention.

Twin Cities, MN, US

Providing documentation support. Assisting with new hire training and documentation for Veracity Portal.Veracity is a merchant acquirer and provider of payment transaction processing services, related software applications and other value-added products and services to businesses of all sizes.

Suresnes, Île-de-France, FR

Writing functional requirements, user guides, and support material for new products and services.Offering the complete global solution, Ingenico takes banks and businesses ‘beyond payment’ by unlocking powerful customer intelligence from each and every transaction to enable the creation and delivery of a host of unique and differentiating new services.

Miami, FL, US

Documenting APIs.CenPOS is a merchant-centric, end-to-end payments engine that drives enterprise-class solutions for businesses saving them time and money while improving their customer engagement.

Atlanta, GA, US

Provide technical writing support for Bluefin's mobile payment applications.Bluefin Payment Systems specializes in providing secure payment gateway solutions to over 15,000 U.S. and Canadian merchants. The company provides debit/credit card acceptance, ACH processing, recurring billing and more, all backed by secure solutions including end-to-end.

Atlanta, Georgia, US

Document API.Kabbage is a financial and data technology company that connects to the data sources that small businesses already use every day -- such as shipping, accounting, social media, ecommerce, payments and others -- and leverages this data to deliver fast, flexible funding to small businesses.

Alpharetta, GA, US

Writing installation and configuration instructions for shopping carts.Headquartered in Atlanta, Georgia, ControlScan delivers payment security and compliance solutions to a global network of payment service providers and the merchants they serve. The company’s innovative approach to secure hosted payment and PCI compliance solutions leverages technology.

Purchase, NY, US

Provide support for developing requirements for partner web portal.MasterCard is a global payments and technology company. It operates the world’s fastest payments processing network, connecting consumers, financial institutions, merchants, governments and businesses in more than 210 countries and territories.

Earth City, MO, US

Writing procedures for inside sales personnel.TriZetto Provider Solutions offers advanced medical claims processing solutions and proactive service team to simplify revenue cycle management. They help practices maximize revenue by securing accurate reimbursements, decreasing claims rejections and improving turnaround time for patient payments.

Alpharetta, Georgia, US

Providing documentation support.Abel Solutions is Atlanta's only consulting firm focused on the delivery of real business solutions on the SharePoint platform. A Microsoft Gold Partner for Content Management Solutions as well as Portals and Collaboration, Abel Solutions is also widely recognized for their custom application development and innovative.

Created system documentation.

Providing documentation support.Since 2001, Anybill's AP automation solution has automated accounts payable for thousands of small- to medium-enterprises (SME) as well as some of the world's largest corporations and institutions.

Documenting APIPayLeap is a leading, innovative, payment platform company delivering a full suite of solutions for e-commerce, face-to-face transactions, recurring, and online bill payments. Catering to merchants, resellers, and developers, PayLeap provides a secure, single-source solution which includes fraud management, tokenized cardholder data vault.

United States, US

Working with internal project team responding to RFPs.Founded in 1906, Clark Construction Group, LLC is today one of the nation's most experienced and respected providers of construction services, with over $4 billion in annual revenue and major projects throughout the United States.

Providing documentation support for new equipment development.SCANTECH HOLDINGS (SCANTECH) is a world leader in state-of-the-art Electron Beam Accelerators and X-Ray technologies, and develops unique system solutions for homeland security and industrial applications. As a technology development and holding company, SCANTECH designs and manufactures its own.

Rewrote API documentation. Created support training for channel partners.A level one PCI DSS-certified service provider, CRE Secure provides a hosted payment page that utilizes patent-pending HTML cloning technology to deliver a more consistent experience for the online consumer as well as a secure, PCI-compliant ecommerce solution for the merchant.

Wrote functional requirements specifications.Sterling processes transactions for all major credit cards, including Visa, MasterCard, Discover and American Express. Founded in 2001, Sterling is one of the most innovative, customer-focused payment processors in the industry today, nationally recognized for bringing the latest payment technology, and the most.

Translate technical reports from German into English.

Houston, TX, US

Worked with internal staff on user interface design, interaction design, web and graphic design, instructor-led training, and administration of Learning Management and Content Management Systems.Now part of NRG Energy, Mirant/Genon was an energy company that provided electricity to wholesale customers in the United States.

Atlanta, Georgia, US

Worked with internal staff writing procedures for new merchants wanting to sell to The Home Depot.The Home Depot is an American retailer of home improvement and construction products and services. It operates many big-box format stores across the United States, all ten provinces of Canada, as well as Mexico and China.

Wrote a User Manual documenting a new Virtual Terminal.PayPros is the industry leader in providing integrated payment processing solutions.

Worked with internal staff to document customer script files.EDIWatch, Inc. was a privately-held provider of fraud, waste and abuse (FWA) technology solutions exclusively for the health care payer industry that was acquired by LexisNexis® Risk Solutions in 2012.

Atlanta, GA, US

Documented a new "opt-in" SMS program.Launched in 1999, Air2Web helps the world’s biggest and best companies harness the power of mobile to connect with their customers. Over the past 10 years, Air2Web has launched thousands of mobile marketing campaigns and integrated mobile technology into strategic business applications for customer care.

Basking Ridge, NJ, US

Transform manufacturer-provided documents into usable support materials for new website.Cellco Partnership, doing business as Verizon Wireless, is the largest mobile network operator in the United States, providing wireless services to 119.4 million subscribers as of Q3 2013.

Atlanta, GA, US

The Advanced Technology Development Center (ATDC) is a startup accelerator that helps technology entrepreneurs in Georgia launch and build successful companies. Founded in 1980, ATDC has helped create millions of dollars in tax revenues by graduating more than 130 companies, which together have raised over a billion dollars in outside financing.

성남시, 경기도, KR

SK C&C is a South Korean total IT services provider that was established in 1991. The company offers IT services such as IT consulting, outsourcing, system integration, and system maintenance & repair to just about every sector of industry, including finance, communication/media, energy/chemical, logistics/services, and the public sector.

Alpharetta, GA, US

ePayware Inc. works to understand businesses and provide continuous innovation with products and services for payment service providers – globally.

Wrote white papers on transaction security and tokenization.The Secure POS Vendor Alliance (SPVA) is a non-profit business organization founded by Hypercom, Ingenico and VeriFone.

Houston, TX, US

Documented APIeProcessing Network, LLC is a software development company specializing in secure, real-time transaction processing services and support. The eProcessing Network Payment Gateway processes merchant transactions using each merchant’s credit card merchant account, ACH/check processor and/or gift card provider.

Atlanta, Georgia, US

Created training demo for using the system. Wrote online help for application.PrimeRevenue provides the global standard trading platform for supply chain finance. PrimeRevenue SCF is a SaaS, cloud-delivered software platform that enables multiple Buyers, Suppliers and financial institutions to conduct supply chain finance trades 24-7 in multiple countries.

Atlanta, GA, US

Wrote user guides, training materials, and technical reference materials.Oversight reduces the need for hard-to-find data scientists and reduces the cost for analysis. Insights On Demand leverages the Oversight Operational Analysis Platform to deliver insights and drive action at the front lines for better decisions.

New York, NY, US

VeriFone Systems, Inc. is the global leader in payment solutions that enable secure electronic payments among consumers, merchants, and financial institutions. The Company’s customers include primarily financial institutions, payment processors, petroleum companies, large retailers, government organizations and healthcare companies, as well as independent.

Fremont, CA, US

ISTS is a Retail & Payment technology focused end to end technology services provider. Providing complete SDLC and IT Outsourcing services - Technology strategy, architecture services, application outsourcing, development, outsourced QA and Testing, post implementation support and global execution.

TeraHop Networks is a leading manufacturer of asset monitoring and portable networking devices. Companies in the construction, transportation, manufacturing, emergency response and mining industries use its patented, non-subscription-based technology to cut costs and reduce waste by monitoring the location and condition of their mobile assets and personnel.

Atlanta, GA, US

Founded in 2002 by a management team that pioneered web cash management and business banking technology, launching two successful financial technology companies, Online Banking Solutions (OBS) provides next-generation Online Messenger multi-channel reporting, transaction and file delivery services to banks including seven of the top 50 U.S. financial.

Ph.D., English

Ba, English

Ba, 225 Class