Shobhit Dixit Email & Phone Number

Bengaluru, Karnataka, India

* Implemented script on the servers to generate alerts and send emails if KPIs exhibit significant fluctuations.* Collaborated with the teams to perform the migration activities on both application and database servers.* Utilized SQL queries and Excel to create data charts tailored to the customer's specific needs andrequirements.* Worked together with cross functional teams to make sure that they communicated well so that we were able to address customer problems as one group.

Bengaluru, Karnataka, India

* Performed Level 2 and Level 3 analysis of issues, effectively resolving them so as to keep the customers’ systems up and running.* Carried out regular health checks on client sites offering patches, emergency changes, and updating risk registers in order to provide proactive fixes for potential problems.