1. User Profile Management; Manages users profile with respect to creation, deactivation and disablement on the majority of the bank's application.2. Security Management System; ensures that only authorized users are able to access bank's applications.3. Application Management; manages relationships with application owners (Vendors) and relates with them on the use of their products.4. IT control; carry out periodical reviews on bank's application and IT processes to ensure industrial standard of procedures.