Shona Devine Email & Phone Number

Contractor

Responsible for the support, maintenance and improvement of all HR IT Systems for BMW companies across the UK (seven locations). Working with colleagues across the HR and IT functions, both in the UK and aboard to ensure all HR IT systems are working efficiently and effectively. Key Accountabilities:- Ensure all HR IT systems are kept up to date and working efficiently and effectively (SAP HR/Remedy/Electronic Filing System/Contract Creation Management System/Information Management System).Look to develop and enhance both existing and new IT solutions to maximise ability to automate processes where appropriate.Manage, steer and implement projects in line with the requirements of the function and business requirements.Work alongside the Policy and Process Group to ensure policies and processes are up to date, available to all relevant parties and in line with legislation.Support the effective and efficient communication of changes and training to the function and business.

Hook, Hampshire

Responsible for liaising with the business areas to aid achievement of business objectives through the implementation of appropriate HR projects, best practice, policy, procedure and employment legislation. Key Accountabilities• Active participation in a variety of evolving HR/IT projects eg HR Connect, eHR (CCM, ESS, IMS), Choices on SAP, SBP (Phase III). Attend meetings/workshops/telecons and provide input to all project phases - blueprint/design/testing and go live. Be able to provide link between the technical and business teams to ensure common understanding and agreement. • Coordination and administration of the annual salary and bonus review activities within the BMW Group guidelines. Ensure all documentation is up to date and fully auditable. • Review and implementation of both existing and new policies (local, UK and group), track progress and approval to final publication stage. Attend and provide input at both local RRC and UK Group policy forum. • Ensure internal HR systems and processes work effectively, liaise with HR and business teams as necessary to implement improvements and developments. • Complete ad hoc data audits of SAP HR data to ensure accuracy and consistency. Liaise with different parties to ensure any discrepancies are corrected and follow up action taken to prevent future issues.

Coordinated activities between the business and technical teams to successfully complete development, testing, delivery and support of a highly complex Salary & Bonus tool via the SAP Netweaver portal to senior management team within a tight deadline.• Gained understanding of the technical limitations and the business requirements by reviewing the existing SAP HR ECC 6.0 systems/processes and project documentation. • Developed project documentation alongside technical team, advised and interpreted as required for the key stakeholders.• Ran regular SAP ad hoc queries and data reconciliation programs to validate data throughout the project. Advised on best practice to correct any issues.• Kept project timeline on track, facilitated discussions between the various parties where required to ensure key decisions were taken to ensure all milestone dates were adhered to. • Completed multiple test cycles of functionality via Quality Centre and liaised between technical/business teams to reach satisfactory conclusion of issues.• Provided in-depth troubleshooting of technical issues to assist the development team identify and correct issues.• Identified gaps in end to end process from data and process perspective. Worked with different teams within IT and the shared services to resolve the issues to ensure a smooth roll out at Go Live.• Established excellent working relationships with the technical team in South Africa and HR team in the UK. • Created end to end process documentation and training guides to assist end users and for future reference.• Provided support to the business team and senior managers at Go Live.

• Involved in deployment and support of SAP HR to 24 countries in 11 languages including data gathering, configuration, testing and training.• Supported SAP HR globally, analysing and resolving within SLA timeframe. • Consulted business teams on the maintenance and enhancement of existing functionality, reviewed requirements and advised on best practice and impact on interfacing/downstream applications.• Improved upon standard inter-company processes to ensure clearer understanding, smoother handoffs, faster turnaround and reduction in error and rework.• Participated in ECC 5.0 upgrade and yearly support packs. Reviewed SAP notes and coordinated testing process for specified module. Ensured all testing, problem solving, issue resolution and checkout completed within tight timescales• Enforced Sarbanes-Oxley and Segregation of Duties (SoD) requirements and ensured that all change management processes were completed appropriately to meet audit standards. • Identified and delivered successful knowledge transfer to the business team and end user through face to face, teleconferencing, videoconferencing or via RWD Infopak documents. • Reviewed monthly metrics on incident tickets versus SLA and submitted results, continually looking for improvement opportunities.

• First point of all contact to the HR department (internal and external), provided advice on recruitment process, employee terms and conditions, maternity leave, sickness, termination of employment. • Worked closely with the SAP Implementation Project Team during the transition to the new system and provided support to the HR team through the various stages of deployment.• Maintained accuracy of global SAP HR system data by ensuring correct data input and interpretation, updated all HR processes to ensure they operated smoothly and in line with the new system and the downstream applications. • Managed all HR related support work, including all standard documentation, references, temporary staff bookings, maintenance of incentive schemes.