Shonagh Macrae Email & Phone Number

Sooke, BC, CA

- Led three 0 - 1 AI-based products (1 in current development)- Work with ML and data engineers to test, iterate and develop AI-driven features - Support a team of senior developers (kanban, scrum) - Led the development of a new self-serve analytics dashboard

Vancouver, British Columbia, Canada

- Led and trained a team of analysts who prepared custom reports for key customers- Supported the development and refinement of a self-serve analytics dashboard- Trained customer-facing Facilitators in understanding and sharing data insights with customers- Coached team on process improvement and customer self-service model- Sunsetted team once pivot to.

- Hired (with a team), onboarded and trained new Facilitators- Hosted ongoing training in facilitation skills, process improvement, analytics, and engagement best practices to set team members up for success- Supported Facilitators as they ran hundreds of Exchanges every year

- Managed and supported leaders in adoption of our community engagement platform- Facilitated meetings with executive leaders to interpret data from each Exchange- Innovated project management processes to continuously improve product adoption- Built out and refined customer support processes

Tutored a mature student as he finished a Bachelor degree in a First Nations Social Work. It was an incredible experience and I was honored to be part of his journey.

Working with a team, we created and executed a social media marketing strategy to build greater connection and engagement with individuals and businesses passionate about building better workplaces.

Vancouver, BC

I captured the conference in the form of a written synopsis weaving together key ideas and inspiring speakers.

Vancouver, Canada Area

Working with a team, I helped create phase one of a national database of healthy workplace research, tools, assessments and guides.

Vancouver, BC

I facilitated both community service and professional practicum placements between organizational psychology students and outside organizations.

For my professional practicum, I designed and facilitated both a visioning and a strategic planning session for the Workplace Centre, before writing the final document: Bridging the Centre 2020.

Master Of Arts, Business Psychology, Strategic Decision-Making

Business Psychology considers how humans interface with work, including physically, emotionally, psychologically, etc. We explore topics.

Ba, Psychology, 88% Average

An undergraduate degree in Psychology