Shonta Chambers Email & Phone Number

Administered daily operations to ensure policies were adhered to and implemented so that branch collectively reached goals. Onboarded employees, standardized and administered training to improve branch knowledge and positively impact customer satisfaction. Increased employee retention rate by 30% by resolving issures and creating a positive work environment. Managed multiple levels of the financial operations to include collections, bookkeeping and accounts payable/receivable. Conducted employee biweekly payroll.

Delegated tasks and responsibilities to appropriate personnel. Trained, mentored and coached 30+ staff to achieve organizational goals. Promoted programs, managed customer accounts and increased member retention.

Augusta, Georgia Area

Worked independently to develop a feedback system for Nurse Managers to use in the management of stroke patients.Utilized the Coverdell Stroke Patient Management tool to analyze and extract stroke patient records and ensure that patients were provided exceptional care.Enthusiastically served as a consultant to the stroke management team.

Master'S Degree, Health/Health Care Administration/Management

Bachelor Of Science - Bs