Supporting HR professionals developing their own successful consultancy, providing support to partners with face2faceHR from set-up, through launch and on an ongoing basis.

We support hard working business people who are Short on Time and trust us to take care of their admin so they can focus on developing their business and the job they love to do.Leave your day to day paperwork and larger administration projects to us to sort out in budget and on time.We work under your company umbrella, adding kudos to your business especially for small businesses, which helps you pitch for bigger business.We can work at your premises when required, which extends the services offered to onsite filing, attendance at client meetings and telephone answering.

• Supporting and assisting the Managing Director in the day to day running of the office.• Planning appropriate travel and accommodation to meet both the Managing Director’s and Scientific and Technical Director’s personal and business commitments.• Providing full management of diary, ensuring both Directors were aware of all commitments and taking into account all priorities.• Co-ordinating and managing events, both UK and International, specifically Japan, by researching and booking appropriate venue, facilities, accommodation, travel, taking into account the specific needs of individuals and budgetary parameters.• Design, implementation and maintenance of Act! Database to compile records for new and existing clients for use in all marketing activities and the company’s Enquiries procedure.• Assisted with the implementation and maintenance of the company’s new Enquiries procedure to ensure all enquiries were logged and followed up at specific intervals• Responsible for the input and progression of all new enquiries received using the Act! Database.

• Supporting and assisting the Regional Director in the day to day running of the office, to enable the Director to work as effectively and efficiently as possible.• Co-ordinating and attending bi-weekly management meeting which involves compiling the agenda, collating and distributing papers to fifteen Regional and Area Managers, taking, transposing and distributing minutes following the meeting and following up on any action points.• Co-ordinating and attending monthly project meeting held in London in a similar vein to Management Meeting above.• Managing the Regional Director’s email account, in terms of prioritising, taking action, archiving and passing on emails to the Director as appropriate.• Planning appropriate travel and accommodation to meet Regional Director’s personal and business commitments.• Providing full management of diary, ensuring the Regional Director is aware of all commitments and takes into account all priorities.• Co-ordinating and managing events by researching and booking appropriate venue, facilities, accommodation, travel, taking into account the specific needs of individuals and budgetary parameters.• Operating a bring forward system on both a personal level and on behalf of the Regional Director to ensure all deadlines are met.• Ensuring the Director is updated and briefed on events as appropriate, whilst away from the office.• Continually reviewing and improving PA support to Director.

• Experienced in all aspects of general office duties, including dealing with daily correspondence and phone calls.• Proficient in arranging and booking meetings, taking minutes and distributing papers.• Working alongside the Safety Advisor for the College, in all Health and Safety matters.• Co-ordinating paperwork for Work Placement Risk Assessments.• Designing and maintaining database of all employers and students involved in Work Experience Placements.

• Successfully compiled and implemented many of the procedures and policies for this new and expanding business.• Responsible for the smooth running of the office including supervising four Call Centre Team Members.• Responsible for making travel arrangements (including booking flights and hotels) for various overseas conferences and organising transportation of large display stands and presentation materials.• Instrumental in the preparation of presentation materials for all overseas conferences.• Liased with overseas partners (mainly USA) to generate new business.• Database re-design, implementation and maintenance.• Extensive use of Symantic Act Database, Sage Accounting System and Access Article Manager.

• Successfully provided administrative support to three senior Solicitors.• Organised own caseload involving preparation and typing of Court documentation including High Court, County Court, Magistrates’ Court and Tribunals. • Designed and implemented new database for the Litigation Section.• Dealt with many matters of a confidential nature.• Proficient in the use of Microsoft Word, Excel, Access, Powerpoint and Outlook.