- Oversee operational excellence and strategic growth initiatives, optimizing workflows and leading cross-functional teams to enhance efficiency and alignment with strategic objectives. Lead organizational change initiatives while minimizing disruptions.- Cultivate and nurture relationships with key stakeholders including investors, partners, and government agencies. Strategically manage vendor relationships to align with organizational goals, overseeing contractual negotiations and compliance.- Act as a trusted advisor and pivotal bridge between executive management and operational teams, offering strategic insights, managing vendor relations, and overseeing critical operational domains such as finance, HR, and technology. Facilitate alignment among leadership team members, preparing comprehensive briefing materials for meetings, speeches, and events. - Implement and manage performance metrics and measurement tools, ensuring accountability and progress tracking; develop and oversee internal communication strategies and ensure compliance with legal and regulatory requirements.

• Reported Directly to the CEO and communicated with C-Suite Executives. Provided strategic insights and guidance on human capital and organizational matters within the senior leadership team.• Negotiated with vendors and eliminated programs that didn’t produce ROI to save the company $580,000 a year in 2023 after careful review of all departments.• At the peak, oversaw entire company of 120 people managing payroll, compensation, benefits, retirement savings and performance.• Implemented KPI performance goals for 120 people from scratch resulting in increased clarity, performance and buy-in from employees. • Implemented an Employee Referral and Retention program that resulted in 20 employees who came from internal referrals, which out of 84 employees was a 24% referral rating. • Effectively transitioned 50 employees out of the company due to closure of Los Angeles Warehouse, providing them with references, resources, COBRA, unemployment, severance and outplacement services. • Designed and developed a diversity and inclusion strategy that resulted in a cohesive approach to ensuring an inclusive and highly engaged environment.• Managed FMLA and CFRA, Disability, Accommodations and Worker’s Compensation cases.• Developed and executed a comprehensive HR strategy aligning talent acquisition, development, retention, and performance management with company goals. • Directed recruitment and onboarding efforts to ensure the integration of high-caliber employees, one that led to a 15% profit growth within 90 days of hire amounting to $200,000. Collaborated with managers to implement a high-performance talent strategy.

• Reported Directly to the CEO. Worked my way through the company to rise to leadership level. • Built and expanded a high-performing team from 2 to 34 employees across 7 companies, skillfully handling increased accounts and workloads. • Mentored and guided 62 lawyer accounts annually, enabling them to enhance and streamline their practices through marketing growth operation efficiency and automation. • Systemized and created Standard Operating Procedures, and over 320 hours of video training. • Responsible for development and execution of integrated marketing communications plans and related budgets.• Led creative design and copy-writing for digital and print assets as well as internal and external communications, including website, social media, PR trade, conferences, and community engagement.• Responsible for all content creation, sales materials, social media plans and posts, emails, graphic projects, advertising, event engagement. Utilized Keyword Research, SEO, Google Ads and Facebook Ads.

- Identified, recruited and hired top candidates to fill positions for Bar Examiner Coach, Sales, Intake and Coordinator - Developed a business strategy and identified the organization's direction to help students through alternative law school and coached 12 students through the program - Dealt with all matters of payroll administration, including producing checks, handling taxes, and dealing with sick time and vacation time.- Inspired team performance daily using proven behavioral-based coaching, motivation, and management methodologies- Monitored costs, trends, and competitor research - Established an LLC, and implemented cold calling campaign that acquired 50 clients in 1 month - Developed a business strategy and identified the organization's direction to help students through alternative law school - Built, managed and edited website, and published fifteen pieces of online content - Streamlined business outreach and re-engagement of 200 customers in coordination with the Marketing department - Inspired team performance daily using proven behavioral-based coaching, motivation, and management methodologies

- Facilitated communication between 150 deaf and hearing people. - Used expressive and receptive signing, sign-to-voice, and voice-to-sign skills.- Adapted interpreting knowledge to include medical terminology primarily at Kaiser Permanente medical center.

- Manage and organize funding for an annual budget of over $800,000 - Promote and prepare social and educational events such as tolerance speakers, career-building, holiday events, board meetings, and weekly classes through various social media platforms. - Manage daily office activities which include sending out emails, managing donations, filing paperwork, making phone calls, updating the website, creating event ideas, creating graphics, budget planning, purchasing supplies, - Collaborated with other organizations, students, venues and donors, to co-create events, recruit students to get involved, reserve event spaces, order supplies and acquire large donations for events.- Maintained Database, which includes updating contacts, sending and creating donation letters, inputting donations- Implemented, created and updated new programs including the osuchabad.com website, the database switch from CMS to salesforce and automatic payment system using PayArc. - Organized community-wide events to increase rapport and relationships to assist with fundraising abilities based on an annual budget of over $800,000 - Supervised program staff of 8, and facilitated weekly meetings to address a programming community outreach plan - Coordinated 3-5 activities per week to improve relationships between students within the community, resulting in events from 30- 400 students -Through networking and membership on various committees, developed professional contacts, speakers, venues and agencies to provide engaging events and programs at a lower cost for our community.

Worked closely with The Ohio State University Alumni Association by reaching out to alumni, family and friends of the university to seek donations for various programs at Ohio State such as the James Cancer hospital, scholarship, medical and academic funds. Provided updates about the University, facilitated fundraising efforts and updated contact information.Utilized an automated calling system in a social and collaborative environment.