Ahmed Shoukri أحمد شكري Email & Phone Number

Egypt, Saudi Arabia

I work within a team of devoted, passionate, and highly experienced professionals in a mission to enable our partners/customers’ success in each and every engagement.www.qeema.net

Cairo, Egypt

Handling the Operational Excellence function for Etisalat Misr with the below main areas of responsibility:-Business Process Development, Improvement & Re-engineering-Organizational Excellence Framework Development (EFQM, etc.)- Standards & Compliance Management (ISO 9001, eTOM, ITIL, etc.)- Develop required organization excellence capabilities (people and infrastructure)- Support Business Automation Initiatives

Egypt

Responsible for developing, maintaining and improving the Technical Department's Quality Management System (QMS) as well as optimizing overall performance of the department, by linking Strategic Directions to End-to-End Processes as well as Functional Objectives through an integrated Performance Management System & Balanced ScoreCard. • Strategy Development and Planning (Strategy Map and Balanced Scorecard)• Business Performance Measurement / Reporting / Analysis• Process Management• Continual Improvement• Internal Auditing

Assist in restructuring the company and developing new Strategic Direction, as well as building a world class Excellence Management System.

Act as a Consultant in Organizational Excellence & Quality Management System for STC’s Network Sector with the following responsibilities:• Develop & maintain sector’s Quality Management System based on ISO 9000 Standards• Design & conduct awareness training and orientation to improve quality culture• Develop, Monitor and Audit Processes, Policies, Guidelines and SLAs• Develop organizational performance measurement system• Improve/Re-engineer core business processes• Initiate & Implement organizational excellence programs and initiatives• Exposure to Various Standards, Frameworks & Tools (e.g. ISO 9000, TL9000, eTOM, Balanced Scorecard & Six Sigma)

Overall responsibility over the Training Business Unit including Sales, Presales and Delivery activities for training programs

Establish the business, and carry out day to day operations for the company which provides maintenance services as well as renovation for business and home customers.

Maintain, advise and improve company’s Quality Management System and EH&S practices

Supervise and lead the company's sales and pre-sales team, selling telecom professional services to leading Telecom vendors and operators

Supervise & manage the OEM (Other Equipment Manufacturer) and Site preparations team, delivering infrastructure and site preparations professional services to leading telecom operators in the middle-east

Implementation Planning Engineer Building System Implementation Engineer

Cairo, Egypt

Preparing PLC solutions & application designsSales and presales activities for switchboard components & PLC systems.

Bsc, Engineering

Electical Power and Distribution

Business Process Modeler Track, Business Process For Telecom Opertations

Frameworx Overview Business Process Framework (eTOM) Distilled Business Process Framework (eTOM) Implementer Workshop

Certified Facilitator For Creative Complex Problem Solving, Creative Problem Solving

Certified Lead Assessor, Organizational Excellence Assessor

Activities and Societies: Certified Lead Assessor for EFQM Excellence Model

Mba - (Pending Thesis), Mba - (Pending Thesis)

Master in Business Administration (MBA) Globalization Focus (Accomplished, pending Thesis)

Post Graduate Diploma, Quality Management Diploma In Tqm & Qms

- Managing Quality Function. - Project Management. - Planning for Top Quality (Six Sigma Planning). - Quality Systems and Standards (ISO.

Post Graduate Diploma, Project Management Diploma

Leadership, Quality Management & Interpersonal Skills

•Leadership for The Quality Century Workshop – By JURAN Institute •ISO 9001-2000 Course - Raya •ISO 9001-2000 Internal Auditor Course.

Certified Business Analysis Professional - Cbap, Training Ciurse

Efqm Assessor Training, Efqm Excellence Model, Assessment

Lean Six Sigma Green Belt Training