Michael Shourds, Csm, Sasm Email & Phone Number

Richmond, Virginia, United States

Richmond, Virginia, United States

Glen Allen, VA

Richmond, Virginia

Richmond, Virginia Area

• Scrummed two Agile Scrum teams (Integration/Data Migration, Web Development) within an Agile Release Train using the Scaled Agile Framework (SAFe). The teams worked within the CAF (CarMax Auto Finance) System.
• Drove stand-up productivity, better story writing and sizing, created more open communication between teams, initiated sprint demos and developed improvements, and made team story acceptance process more efficient.
• Led team through PI Planning sessions; created and sized stories for feature completion, managed sprint work and capacity, tracked dependencies, communicated with product owners and other release train teams.
• Through facilitation of Sprint Planning meetings, managed teams’ work through capacity and velocity management, story development, story and task estimation, and work prioritization. Continued story development by.
• Improved team efficiency by managing impediments, support and admin work, defect fixes, tracking dependencies, assisting with SDLC deadlines.
• Defined and developed Definition of Ready and Definition of Done, and Team Norms, and created improvement action tasks and tracking through sprint retrospectives and team improvement meetings.

Richmond, Virginia Area

• Led effort to integrate DT tools with Artemis tool for pre-approved, automated releases and change orders; developed and executed plan for integration; set-up tracking of teams’ Jira issues in Artemis, engaged teams.
• Led effort to decommission Clarity application; determined multi-phased strategy through needs and impact assessment, researched sub-process needs and support team contact, managed work in Jira tool through multiple.
• Lead application, performance, and production support management for a suite of 10-15 applications as Tech Lead. Managed production support and incident resolution, working with Enterprise Support Teams, lead.
• Learned and then took over Amazon Web Services (AWS), Private Cloud, and Performance Center administration. Worked in AWS to support AWS EC2 instances in all VPCs. Created and managed servers with Capital One’s Cloud.
• Change and Configuration Management Lead; owned technology change planning and documentation, lead environment resource organization and management within HPSM tool.

Richmond, Virginia Area

• Scrummed for a new Agile Kanban Team of five technical resources supporting a suite of applications. Scheduled and facilitated ceremonies. Coached Product Owner to create, groom and owned status of stories. Coached PO.
• Diagnosed ways team could improve efficiency, implemented new ceremonies, habits, and behaviors, and the team saw improvements in the follow areas:o Held monthly product backlog grooming sessions to improve.

Richmond, Virginia Area

• Established Release Engineering and Agile processes for a new Agile Scrum team developing CapitalOne’s Private Cloud (cCloud), running on customized VMware vCloud tools. Drove continuous improvement of release content.
• Through Agile Scrum and SAFe ceremonies, managed release and sprint content and capacity, assessed and tracked dependencies and impacts with other systems and teams, coordinated integrated work with endpoint teams.
• Ensured effective and ever-improving release execution by establishing a schedule of release event planning meetings. Standardized and documented release plan and minute-by-minute steps, coordination of work and duties.
• Improved coordination of integrated work, dependency and impediment tracking, and communication to stakeholders by serving as Release Engineer of System Team for Cloud Agile Release Train (ART), representing team in PI.
• Owned the Change and Configuration Management for team, improving team processes, led maturity of SDLC by establishing code lock down dates and testing sign-off deadlines.

Richmond, Virginia Area

• Developed, managed and improved a Self-Service Model to federate the Release Manager role to qualifying Platform Teams for better efficiency to expand and enhance Release Engineering services. Expanded coverage by.
• Created website for the model to assist Managers to perform duties and to follow processes. Created and centralized job aids, templates and forms, documented responsibilities and processes, posted training material and.
• Matured the support model by establishing compliance reporting and a monthly cadence, which provided exposure of release data and improvements to Platform Team and Release Engineering leadership. Conduct monthly.
• Improved enterprise level Release Engineering compliance by creating and updating strategies for platform teams and driving better compliance. Created and opened communication with integrated teams and decreased.
• Successful management of risk through substantial improvement of compliance metrics. Examples of application’s Release Metrics improvements for 2013: Blackberry bundling 33 to 100%, WTS apps bundling 39 to 86%.
• Mentored college new-hire, Project Management Development Program (PMDP) associate, trained and managed the individual to maintain compliance for the Self-Service Model. Conducted catch-ups, invested time to assist.

Richmond, Virginia Area

Bachelor Of Arts, Computer Science, Political Science

Activities and Societies: Sigma Alpha Epsilon, Football

Education record