Shraddha Katole Email & Phone Number

Toronto, Canada Area

• Gather key acceptance Entry and Exit Criteria for UAT testing and QA testing.
• Design UAT test strategies and create test plan.
• Monitor and analyze QA testing. Retest major issues found during QA testing.
• Managing a team of external and internal testers, reviewing test cases and supervising execution of test cases and results.
• Participating in sprint reviews, product feature reviews and product backlog refinement sessions to understand testing impacts.
• Regularly reviewing deferred/aging defects to ensure they are being incorporated in future sprints.

Mumbai Area, India

• Successfully helped in developing internal loan booking system by gathering business concepts, customer requirements and communicating to IT team. Leading the development of the system which helped the.
• Conducted reviews and walkthroughs with directors, senior leaders and all stakeholders on test plan, new business policies and current project status to improve performance, manage expectations and effectively.
• Successfully completed the system launch within scope, budget and timelines in turn reduced loan processing time from 15-20 days to 5-7 days.
• Trained and mentored junior team members for testing and requirement gathering throughout the project life cycle.
• Collaborated with development team to create the customer journey/workflows using Lucid charts for various products. Helped in developing user manual guide for processes.
• Conducted front end system training and workshops for sales and credit team which resulted in faster processing of loans and in turn provided faster service to customers.

Mumbai, Maharashtra, India

• Collaborated with business and IT in transforming and developing Loan booking system to provide technology solutions to the organization for enhanced service development.Conducted pre-deployment Business Acceptance.
• Checking and analyzing Credit Bureau reports such as Equifax, CIBIL Transunion and Experian for individual and company both.
• Underwriting of approx 50 cases per month by providing working capital loans under supply chain finance segment, applied from branches across country.
• Review credit worthiness, Credit Appraisal Memo and decision (Sanction/Reject) of loan proposals as per bank’s credit policy and in compliance with regulatory requirement.
• Responsible for management of existing portfolio by conducting regular portfolio review, overdue management and renewal of loans/limits.
• Overdue management which includes daily monitoring of overdue, follow up with relationship managers, conducting joint call with customers to understand reasons for delay and identify best solutions within timeline.

Mumbai Area, India

• Designed and implemented KRA/KPI (Key Performance Indicator) scorecard known as “My Scorecard Application” for 350 credit managers across country.The application consisted of 6 KPI’s finalized by top management and HR.

Master Of Business Administration - Mba, Finance, General

Master's in Management Studies from Mumbai University.

Bachelor Of Engineering - Be