Shraddha Sovan Email & Phone Number

Australia

Australia

Australia

Abbotsford, Victoria, Australia

Australia

While working as Media And Marketing Volunteer at Box Hill United, I was responsible for producing marketing materials according to the company guidelines and brand message along with researching and organising various marketing events and promotional strategies.Key Achievements :-- Led team of 3 to implement marketing strategies including social media marketing, public and media relations, sales promotions and offline advertising to double customer base and engagement with the club within 2 months.- Handled multiple online accounts for the club; creating a buzz around their matches and events.- Acted as a media producer managing content and creating videos, photos and other digital creative content for the budding club.

Melbourne, Australia

While working at Deakin University as a Diversity and Inclusion Intern, I collaborated with the Marketing team to produce digital and visual communication designs and content for the different diversity, equity and inclusion workshops held by the university.I especially engaged in producing digital marketing content such as digital posters and banners for the Deakin Equity And Access Program (DEAP).Key Achievements:-- I built a rapport with multiple students, mentors and staff and assisted in facilitating workshop needs.- I managed time and planned activities for multiple workshops to increase effectiveness of workshop delivery.- I conducted 2 Future-Me workshop events held by the Diversity and Inclusion Team at the Burwood campus and engaged with over 100 students and 500 staff in-person and through social media to collect feedback and data on effectiveness of workshops.- I liaised with students and staff to ideate and produce new and improved content for workshops marketing materials such as posters, flyers, digital banners and social media posts.

Melbourne, Australia

I work as a waitress at Rockpool Dining Group's new bar concept called the R-Bar. I work to serve customers and provide them with the best possible drinking and dining experience. I catered to customer needs, ensuring customer satisfaction and managed FOH duties including phone based orders from within the Crown Hotel. I provided excellent customer service and resolved problems while multi-tasking.

Melbourne, Australia

As a Receptionist at MSE Events Group, I conducted the daily administrative duties and acted as the first point of contact for clients.I performed event management duties and graphic design support for making event brochures and promotional material.Key Achievements :-- Implemented clerical duties and performed customer liaising services, social media updates, calling, emailing and data entry services.- Executed on-site event management duties and provided information to a number of clients in a customer support role about upcoming events via social media, emails and chats.- Executed on-site event management duties and provided information to a number of clients in a customer support role about upcoming events via phone calls, social media, emails and chats. I resolved customer queries, redirected calls to appropriate staff, invoiced sales and managed travel bookings, payments and itineraries via spreadsheets.-Produced content for event marketing campaigns such professional brochures, business presentations, flyers, posters and social media call-outs.- Designed graphics and wrote creative copies for invitations, videos and other event marketing materials needed.-Cleaned and maintained office space and stock of all stationary, while also sustaining high standards of customer service through all communication channels.

New Delhi Area, India

As an intern at India InfoMedia Private Limited, I conducted market research and provided fact-based analytics and insights to facilitate better decision making.I also assisted with the preparation of digital marketing plans and strategies to drive customer engagement and user base.Key Achievements :-- Employed calling services and data entry services to inform clients of in-house marketing developments within projects.- Built rapport with multiple clients and drove sales via phone calls and emails.- Strategised, planned and pitched marketing and public relations strategies to clients.- Produced and edited creative in-house journal and published multiple clients social media posts on Facebook.

India

Created list based blogs and marketing content for their entertainment and lifestyle website. Used research skills to understand what were the latest trends and news in fashion, lifestyle and health and further wrote about them by using creative content writing skills.Through this role I excelled at my written communication and research skills while improving my skills in paying attention to details. I gained blogging and content creation experience as well.

New Delhi Area, India

As an intern at FeedyWeedy, an online entertainment website similar to buzzfeed. I conducted market research and produced fun and fact-based blog content. I helped write over 20 blog articles which were used to promote the website and helped in engaging audiences.Key Achievements :-- Employed research, blogging, and creative copy writing services developments within projects.- Built rapport with multiple staff and helped in creating marketing communications for website. - Strategised, planned and pitched new ideas for content, blogs and articles.- Produced and edited articles and posts.

Master Of Communication, Digital Media And Visual Communication

Bachelor Of Arts, Communication, Journalism, And Related Programs

Master Of Social Work - Msw, Social Work