Steve Rainwater Email & Phone Number

Grand Rapids, Mi, Us

Grand Rapids, Michigan, United States

Statewide retailer that expanded with a production and processing facility to promote quality cannabis products- Record initial and final data for required tracking of initial product, final inventory, and all waste materials- Weigh and prepare accurate portions of various product types; grind and sift bulk product as needed- Follow all State regulations and guidelines for the storage, handling, and disposal of all materials

Muskegon, Michigan, United States

Subsidiary of Precision Castparts Corp. (PCC) that produces a variety of Ni, Co, and Fe-based metal alloys- Prepared and analyzed metal samples to determine the chemical composition at multiple stages of production- Supported production by submitting material additions for each order to meet accepted specifications- Investigated anomalous test results to identify systemic problems and reduce overall scrap material- Reported and verified data using Wavefront’s Laboratory Information Management System (LIMS)- Used Panalytical Magix/Axios-FAST X-Ray Fluorescence (XRF) spectrometers, a Thermo Fisher Scientific ARL 3460 Optical Emission (OE) spectrometer, and LECO Corp. ONH-836 and CS-844 analyzers- Performed duties in compliance with multiple industry standards such as AS 9100/ISO 9001 and ISO 17025- Trained new Lab Technicians in Standard Operating Procedures to complete necessary qualification tests

Wyoming, Michigan, United States

Cleans and processes consumer and commercial recycled plastic material to be reused in commercial operations- Used a Thermo Fisher Scientific Nicolet-series FTIR Spectrometer to determine category of plastic material- Tested for physical properties such as density, melt-flow rate, tensile and shear impact strength, and content of filler material; collect results to designate specific industry grades for each order of finished product

Muskegon, Michigan, United States

(See Above)

Freelance position with CARMA International Inc. to analyze assigned printed, audio, and visual media content- Assessed media content for tone, specific topics, and other parameters set by project leaders with the clients- Completed assigned batches of content and entered results into an online database for collation and review

Kalamazoo, Michigan, United States

Assisted customers with credit card accounts and connected them with other support professionals as needed- Listened actively to correctly address customer needs, escalating those with special situations or requests- Verifed customers for access to account information, and as needed for actions or changes to the account- Secured all sensitive information by following strict security guidelines, computer lock-out policies, and the handling of important documents with locked desk storage and locked disposal bins

Kalamazoo, Michigan Area

Professional cleaning and customer self-service laundry at multiple locations in three Michigan counties- Promoted to Team Leader in April 2009, then again to Store Manager and Company Liaison in April 2011- Directed the Team Leaders of all locations, acting as a guide through hiring and training the customer service staff as well as a mentor in resolving customer concerns and other business as needed- Drove company vehicles regularly to perform various business tasks; listed as certified depositor at banks- Audited financial and physical assets at all locations on rotating schedules for administrative accuracy, and to ensure the continuous availability of cash for self-service laundry customers- Coordinated the daily operations of the main location: 24-hour customer self-service laundry, professional wet & dry-cleaning department, modest shipping & receiving area, and maintenance facilities- Maintained positive relations with customer concerns, special account holders, vendors, and third parties

Kalamazoo, Michigan, United States

Now closed, it served as Western Michigan University’s official store for course materials and branded products- Tracked inventory regularly to maintain accurate records during periods of high product turnover- Assisted students in finding all materials listed for their courses while suggesting other interesting products- Volunteered to manage sales tables at special events and presentations at various campus locations