My Primary Responsibilities for the current role are:• Managing, training and motivating existing sales team to drive revenue growth.• Handling distributors, direct dealers, relationship accounts, Commercial & Residential Projects. • Ensuring timely service in terms of stocks, delivery, issues etc. across the system.• Achieving Yearly, Half yearly, Monthly, Product Level and Network (expansion) Level targets• Conducting periodical meets of Plumbers, Retailers and Influencers.• Driving promotion of Products.• Ensuring that payments are received on time from Distributor, Channel Partners & Relationship Accounts.• Sorting out various accounting issues that arise across the system.• Handling customers/end-users queries & complaints.• Settling customer complaints at the earliest, thereby by ensuring effective customer service.• Generating sales at customer level through Demand Generation. Constantly engage with support staff, e.g. Administrative, Distributor etc. to accomplish job objectives like, arranging stocks, addressing retailer and customer level issues at the earliest.

My Job Role demanded the below to be accomplished:• Handling distributors, dealers, relationship accounts and a set of over 200 retailers, with a combined sales turnover of over Rs.7cores.• Conducting the retail sales by appointing dealers, retailers and ensuring quality service i.e. giving technical as well as financial guidance and giving proper logistic support to them.• Conducting periodical influencer meets (Retailers, ID & Carpenters).• Implementing/driving influencer promotions.• Handling customers/end-users queries & complaints.

My day to day responsibilities were:• Driving business growth through identification & penetration of new or alternate market segments for distribution and strengthening brands in these segments.• Establish close links and relationships with key clients.• Conducting the retail sales by appointing dealers, retailers and ensuring quality service i.e. giving technical as well as financial guidance and giving proper logistic support to them.• Responsible for monitoring retail sales price and wholesale price by adopting appropriate product mix. Also generating the leads for large buyer segment through OEM, architects and interiors.• Followed purchase order and contact with supplier accordingly.

My Job Role:• Monitoring process of order tracking, Commercial clearance, dispatch and collection.• Analyze the prospect base of dealers and initiate target marketing activities.• To provide feedback from the market and apprise the management regularly on market trends.