Shrawan Kumar Email & Phone Number

Mississauga, On, Ca

Noida, Uttar Pradesh, India

201301, Noida, Uttar Pradesh, India

Noida Area, India

 Generating daily, weekly and monthly reports like Utilization, Head count, costing, unbilled, bench report, forecasting and sharing with Senior Management  Handling the fulfillment activity for both Onsite and Offshore Assisted effectively in the coordination of certain aspects of a project Holding weekly internal and external meetings on progress Ensuring effective quality control processes are in place to monitor deliverables produced. Researched, tracked, analyzed pertinent data plans and budgets Monitored and determined specific project details and created standard and ad hoc reports. Prepared and created project presentation documents with project lead, completing delegated section Responsible for tracking and monitoring progress of project office as well as coordinate delivery dates  Performs responsibilities like maintaining existing departmental and the policies and procedures of project office. Generate, update and improve project strategies and methodologies  Handles tasks like reviewing, maintaining and highlighting the changes in project plan Prepares and maintains weekly and monthly project status reports, like Utilization, Billing Plan & BRQ etc.  Maintains fiscal systems for the purpose of recording, forecasting, monitoring and budgeting project expenditure (Invoice Generation)  Working on SOW’s ,Reviewing them and taking Approvals for them Assist Project Managers and Program Managers in handling daily activities  New Project creation Doing Revenue forecast for project based on SOW Milestone Responsible for resource assignations, delimitation, onboarding and off boarding

Noida Area, India

 To prepare various Daily, Weekly & Monthly reports (Both Internal & Client Reports).o Daily Performance Trackers (Process performance snapshot)o Invoicing for the process.o Real Time analysis of pending work loado Productivity Reportso Payroll, Incentives & Shift Allowanceo Shrinkage & Absenteeism reporto ID Management report (Directly interacted with client).o Automation of reports using Macros. To prepare Billing/Invoice report for the entire process.o Includes more than 150 sub processes & 20 LOB. To make Payroll and Incentive for the entire process and forward it to HR. To Process the Shift allowance and forward it to the HR. Taking care of all the “ID Management” which involves taking care of all the ID’s of the different applications & Secure Tokens used by the agents for logging different applications & VPN/MPLS.o Interaction with Client for ID Management. Team handling.o Team size 10 resources.o Trained Operations & MIS resources with Intermediate & Advance Excel.o Trained team members with Basic SQL Queries. Co-coordinating with other departments like Admin, Transport, HR & Operations Data analysis for ad-hoc queries by top management and client.o Creating Dashboards and scorecards for middle level & senior management. To create various Excel based templates for Operations, HR, Quality Team and Training Department. To make the roster based on the process requirement and forward it to Operations and Transport.