Experience Designer I
- Contributed to the discovery and foundation phase of a B2C telco program for a Middle East client, driving innovative design solutions.- Designed patient-centric experiences for healthcare patient monitoring devices, encompassing admission, monitoring, and discharge journeys.- Spearheaded collaborative workshops with Subject Matter Experts (SMEs) to foster discipline-building initiatives and promote knowledge sharing.- Conducted in-depth secondary and on-ground research for internal projects, uncovering key insights through needs segmentation.- Facilitated a visual design workshop focusing on compositions and layouts, enhancing team skills and expertise.