I have over 5 years of experience in sales, spanning the banking and telecom sectors. I am certified in Excel, Key Account Management, and Cold Calling by LinkedIn, and I have multiple honours for achieving sales goals and service targets.My mission is to lead a team of sales professionals to deliver exceptional customer service and solutions, and to grow the market share and revenue. I excel at identifying, hiring, and training highly-qualified staff, and coaching them on best practices, procedures, and sales strategies. I have successfully handled customer relations issues, enabling quick resolution and client satisfaction. I have also attended industry shows, conventions, and other meetings to expand market opportunities and network with potential partners. I am passionate about sales and customer service, and I am always eager to learn new skills and take on new challenges.
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Customer Service RepresentativeNqxToronto, On, Ca -
Customer Service RepresentativeNordia Inc. Oct 2023 - PresentToronto, Ontario, Canada• Manage customer inquiries and concerns, ensuring timely and satisfactory resolution.• Collaborate with internal teams to address customer needs and enhance the overall customer experience.• Maintain accurate records of customer interactions and feedback.• Contribute to the development and implementation of customer service strategies. -
SupervisorMyrotiplace1Inc Aug 2023 - Apr 2024Toronto, Ontario, Canada• Lead the team in creating a culture of superior customer experience.• Responsibility for helping the restaurant meet service, sales, and profit objectives along with supervising and directing daily work activities and effectively creating weekly staff schedules.• Strong organizational skills with ability to manage all aspects of service timely completion of assigned work.
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Electrical EngineerBliss Inc Jun 2016 - May 2023Vadodara, Gujarat, IndiaSetup and operate specialized and started test equipment to diagnose, test and analyse the performance of electrical and electronic components, assemblies, and systems.Visually inspecting, testing, calibration and maintenance of machinery and equipment using electronic and electrical starter, relay, motors, panels, HMI & PLC Hardware etc.Knowledge of servo motors controls, control panels, visions systems, HMI, PLC programming and ability to troubleshoot and repair with an efficient manner.Follow the permit system in plant like cold work permit, work on height, confined space, vessel entry for safe working.Read and understand electrical drawings, schematics, and specifications.
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Retail Store ManagerVodafone India Dec 2014 - May 2016Godhra Area, India• Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.• Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.• Managed day-to-day staffing and handled scheduling for all store employees.• Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.• Undertaking adverse search to identify potential high-risk factors.• Maintained EBITDA and store profitability by various actions and processes. -
Retail Sales AssociateVodafone May 2011 - Nov 2014Vadodara Area, India• Receive incoming calls for customer complaints and provide them with proper resolution.• Identified interest in customers by explaining products and services and initiating conversations.• Taking accountability for client issues and knowing when to lean on others to create a better solution together.• Become a technology expert. Share your knowledge by introducing clients to our mobile applications, helping them to better manage their banking needs.• Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful.
Shreyansh Bhatt Education Details
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First Class With Distinction -
First Class With Distinction
Frequently Asked Questions about Shreyansh Bhatt
What company does Shreyansh Bhatt work for?
Shreyansh Bhatt works for Nqx
What is Shreyansh Bhatt's role at the current company?
Shreyansh Bhatt's current role is Customer Service Representative.
What schools did Shreyansh Bhatt attend?
Shreyansh Bhatt attended North Maharashtra University, Parul University.
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