Grew revenue from $0 to $2.1M focused on rental and benefits assistance programs to help consumers apply for and accelerate eligibility adjudication to deliver $50+M in aid for COVID impacted residents through the end of 2021. Developed go-to-market strategy for Prefix focusing on consumer engagement and eligibility determination for vulnerable populations with integrated machine-learning and multi-variate testing.

Founded in 1982, H.O.M.E. is a one-of-a-kind Chicago organization that fosters joy, independence, and connection for older adults with low incomes. H.O.M.E. helps Chicago’s low-income older adults to live independent and socially engaged lives by providing intergenerational housing, home repair services, a shopping bus, moving assistance, and caring volunteers. H.O.M.E.’s vision is of a Chicago in which people of all ages live together in a way that supports older adults’ connection to the larger community.

Responsible for strategic direction of platform solutions and product management for value-based contracting and quality improvement solutions.Designed Go-To-Market strategy for QaaS (Quality as a Service) product launch including product design, product-market fit and segmentation strategy.

Managed team of 8 product managers with $300+M portfolio across patient experience, workforce engagement, clinical and safety. Delivered $77+M in new sales in 2018.Directed $30+M in capital to execute on Press Ganey full potential plan. Prioritized and analyzed opportunities in the context of market needs to lay out 2018 development roadmap and M&A activities.Architected product governance framework to understand and rationalize existing product portfolio and prioritize and recommend enhancements to product positioning, value proposition and strategy.

Directed brand and go-to-market strategy for $400+M for hospital, health system, and physician space across all lines of Change Healthcare software, analytics, network, and technology-enabled services business. Led provider facing solutions through corporate-wide rebranding to Change Healthcare. Redesigned provider go-to-market messaging leading to an 8% EBITDA growth for the revenue cycle technologies business unit. Led research of Provider market space focusing on consumer engagement, market sizing, and market trends. Presented to the business to drive marketing tactics, $30+M new pipeline, and product roadmap across multiple GMs.

Responsible for development, product management and product marketing of the Rise Technology Platform and Best Doctors offerings. Combined, Rise Health and Best Doctors, provide employers, payers, providers, and healthcare information technology partners with the tools necessary to change healthcare: improved quality, improved patient outcome, and lower healthcare costs. Through a vertically integrated product suite that includes Population Health Analytics, Physician Collaboration, and Patient Relationship Manager, Rise Health offers a complete solution that identifies high-risk, high-cost patients and improves operational processes at the practice. Best Doctors works with the best five percent of doctors, ranked by impartial review, to help high-risk, high-cost patients get the right diagnosis and treatment.

Responsible for development, product management and product marketing of the Ascend Enterprise Platform and the Cirrus Patient Relationship Manager application. Rise Health offers the premier technology platform supporting the transformation of providers, payers and health systems into top performing accountable delivery organizations. The Ascend Enterprise Platform is the industry’s most robust software solution aggregating clinical, operational, and financial data into a dynamic population health management system that empowers a unique set of applications that drive evidence based interactions with individual patients.

• Led Provider recruitment for NEFC ACO (now Orange Health Solutions ACO) delivering 50+ providers, 8,500+ members, and $1.7MM in advanced payment.• Lead and developed Rise’s program pilot with oversight for conceptualization and execution in collaboration with providers to address key Medical Home initiatives affecting access, quality, and cost.• Designed, implemented and managed the performance improvement activities (operational, clinical, financial, utilization) which resulted in 25% lower PPPM inpatient costs & 12% lower PPPM outpatient costs relative to market.• Managed operational and reporting changes leading to NCQA Level III Medical Home certification for 10 physician practice.

• Architected Rise Cirrus Product functionality & integration activities. Integration with SureScripts & other vendors led to HHS award, "Best Demos and Expo"• Implemented HL7 data transfer process between Rise Health and HCA to deliver real-time information about provider patients admitted or visiting HCA health systems, resulting in ED readmission rates 50% below market.

• Commercialized McKesson Uncompensated Care program. Shaped communication and process flows to contact and manage patients resulting in integrated healthcare between patients, medical home, and health system.• Designed and implemented strategies for $30+B Uncompensated Care crisis. Improved Emergency Dept utilization 50+% by identifying high-cost patient population and implementing affordable care management. • Crafted and executed cell phone incentive program to close communication barrier to care and provide enticement for patients to enroll in the pilot program.• Architected electronic health record and claims data transfer process between health system and McKesson.

• Proposed and executed strategy for $700+M channel including Wal-Mart, Sam’s, and Costco. Improved profitability 75% by identifying manufacturing capabilities to deliver unique packaging and product offerings.• Recommended phasing out marginally incremental SKU, by evaluating volume flow back to core product offering. Resulting in reduced sales volume offset by a 22% increase in overall profitability.• Hired and managed efforts of external innovation agency. Guided concept development by exploring premium market trends and executing focus groups with core consumer target.

• Managed 12 direct reports and $3M P&L responsibility. Created long-term technology roadmap by driving operational strategy through existing and emerging technologies.• Proposed and implemented sales tracking methodology. Focused customer proposals on strategic priorities, leading to a 33% increase in sales to new customers.• Streamlined financial and operational processes across multiple business units, resulting in a 35% reduction in expenditures and a 50% reduction in month-end closing cycle.• Shaped business intelligence strategy by driving “One Truth” philosophy throughout organization. Resulted in creation of business reporting department and 40% reduction in staff costs.

• Led 11 member team throughout a software life cycle development for an international rollout of a custom developed eBusiness solution (France, Argentina, Mexico, Brazil, Canada, and Poland).• Estimated timeframe impacts for client modifications from a technical, flow (GUI), and business requirements standpoint, resulting in $1.2 million dollars in additional sales. • Led design team to standardize global J2EE architecture, allowing for additional operational and process flexibility within global solution.