Corporate Account Manager
CurrentProducts: Internet & Voice, Fixed and Mobile Solutions, Cloud services and hosting, Connectivity, SDWAN, Unified Communications, MPLS/ GMPLS, ICT, Datacenter Services.- Establish a professional working relationship with the designated Client accounts and achieve the sales targets set for the year.- Designed and implemented strategies to cross-sell and up-sell services to existing customer base.- Acquiring/signing new corporate accounts and following up with these to ensure sustained revenue increase.- Provide client requirements and other feedback to the management with an aim to conceptualize new products and services.- Providing sales and pipeline reports on a daily/weekly/adhoc basis in the agreed format.- Make proposal presentations and conduct negotiations for price and technology.- Liaise with Digital Business Solution Team and Project Management to ensure effective implementation of projects within the timelines and adhering to customer satisfaction level.- Maintain service level agreements through liaison with concerned departments including network, service delivery etc.- Provide timely and effective resolution to address Client queries or concerns.