Deliver training to customers and eQ's employees on our enterprise application for business intelligence and data analytics.Manage e-Learning projects end to end with specific focus on customer education as well as employees. Conduct needs analysis and develop innovative ways to present the eLearning content using interactivity, workflows, easy-to-understand concepts, and enhanced user experience. Drive initiatives, identify need, communicate and execute training infrastructure improvements for various products, technologies, and services. Collaborate and solve problems through the interaction with stakeholders. Mentor and get the tasks done from colleagues and vendors. Tasks include capturing videos, refining content, animations, interactivity, and so on.

Manage e-Learning projects end to end with a specific focus on the end users working in the IT and manufacturing industry. Communicate with stakeholders and ensure successful implementation of SCORM compliant e-learning modules on learning management system (LMS) such as Talent LMS, Moodle, Cornerstone, and so on. Design e-learning content strategy for automotive, mining and other industrial machinery. Actively worked on developing e-learning content including script writing, 3D animations, videos, voice over recording, and video editing.Responsible for the project intake, requirement gathering and handover of the e-learning modules to customer. Daily tasks include project planning, task assignment, milestones achievement, and timely delivery. Act as SME to the team of 3-5 resources. Coordinate with suppliers and support the Leadership team in designing and implementing corporate and departmental processes.

Authored 30+ easy to understand tutorials for global automotive and wind energy customers. Efficiently used best practices, tips and tricks in documentation using several software products. Attended and solved queries regarding 3D modelling and analysis saved time. Delivered training to global customers on analysis applications and ensured learning effectiveness through follow ups. Typical training duration was 3-5 days on-site or through the internet.Provided technical support to global customers by solving their support tickets using Zendesk platform.Supported Sales and Marketing department with collaterals, brochures and so on. Planned and executed promotional events such as exhibitions, user conferences and so on.Key initiatives:• Compiled monthly India newsletters which were published globally for employees. These newsletters covered information on new projects, training, sales and marketing activities and so on. • Initiated regular feedback to software development team in the UK and quality assurance team in India on user experience, bugs, and tweaks.• Worked on standardizing templates for tutorials and content strategy.

Managed own tasks of building web compliant interactive visualization of products and applications comprising hydraulics, electrical, agriculture, and so on. These visualizations were used to promote the products globally. Communicated, coordinated tasks on a daily basis with Eaton headquarter in the US.

Responsibility of developing 3D animations of automotive functionalities for the US customer. Worked on adding interactivity to the 3D animations using Adobe Animate (previously Adobe Flash). The animations are hosted on web.Daily interaction with the US customer to strategize and finalize execution plans, and deliverables.

Started working as a 3D animator for training films and animations for Indian defence and corporates including manufacturing, automotive companies and so on.Gradually, I started interacting with customers independently to understand their requirements, work on costing, plan, execute, and deliver projects. Special project: Creation of 3D game for Indian DRDO (Defence) labMy role in this project had two dimensions. Before the project I was actively involved in the domain research, customer interaction, project planning, selecting the right game engine and deciding short deadlines.Later, my role was shifted to project coordination due to my technical ability to understand programming and experience of 3D graphics. I was the sole coordinator between the team of programmers and the graphics team. In this project, I also conducted quality checks comprising hardware and operating system compatibility, graphics, scoring methodologies, and various events in game.

Worked on a software call JewelCAD. JewelCAD is a CAD/CAM software where Engineering and Creativity go hand-in-hand. I used to design jewellery for customers as per demand.Active participation in forming specialized training division for jewellery designing.I was also faculty head for the training division of the company.

Worked on Control panel designing in AutoCAD 2000Worked on Standardization of components' models used for control panels.Got trained and worked on Elecdes Design Suite connected to AutoCAD