Shruthi G Email & Phone Number

Atlanta, Georgia, United States

• Worked closely with business user/analysts and performed detailed analysis of business and technical requirements.• Developed Apex Classes, Batch jobs, Apex Triggers, Visualforce pages, Scheduled jobs for various functional needs of the application.• Wrote SOQL and SOSL queries in the apex coding with consideration to Governor Limits for data manipulation needs of the application. • We mainly focus on the leads that were generated from different sources and till we delivered that product to the customer. • Working with various salesforce.com objects like Accounts, Contacts, Opportunities and Reports. • Customized Salesforce.com fields, page layouts, record types, list views and queues. • Managed and implemented customization requests including creating Workflows, Process builder, Flow builder for Visualizing and creating automated business processes. • Experience in the declarative part of Creating Rules like workflows, Validation rules, assignment rules, duplicate rules. • Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Reports and Opportunities. • Worked with SOQL SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database with DML and Database Methods. • Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application. • Created Data Syncopation with third party SQL Data to Salesforce data using OData link with salesforce connect. • Developed Batch Apex classes and scheduled those using Apex Schedulable classes, time-based workflows to update the data regularly.

Alpharetta, Georgia, United States

• Responsible for gathering the requirements by coordinating with the business analysts, developers and project managers, to better customize, and utilize the full functionality of the Salesforce.com CRM solution.• Created Custom objects and custom fields in lightning experience.• Proactively created Apex Triggers and Apex classes and developed and managed complex workflows, approvals, validation rules, assignment rules and system triggers.• Responsible for writing SOQL & SOSL queries with consideration to Governor Limits for data manipulation needs of the application using platform database objects.• Created lightning pages for different record types using Lightning App builder.• Create and Customize Custom Objects, Formula Fields, Cross Object Formulas, Roll up summary fields, validation rules, dependent pick lists, and complex page layouts.• Created various Profiles, Roles, Page Layouts and configured the Permissions based on the • Worked on Agile Development Methodology and Scrum Methodology was followed for the implementation and worked as enhancement team members and performed the roles of Salesforce.com Administrator and Developer in the organization. • Participated in Customer discussions and provided necessary clarifications to customers. • Developed various Apex classes, Controller classes and Apex Triggers for various functional needs in the application. • Involved in resolving issues found during Unit Testing User Acceptance Testing (UAT). • Worked with SOQL SOSL queries with Governor Limitations to store and download the data from the Salesforce.com platform database. • Developed various Custom Objects, Formula fields, Master-Detail, Lookup relationships, Tabs, validation rules, pick lists, dependent picklists. • Created various custom objects as per requirement. Organization hierarchy requirements.• DevelopedLightning Components and server-side controllers to meet business requirements.

Florida, United States

• Implemented and customized Custom Objects, Page Layouts, Custom Tabs, and components to align with the specific needs of the application.• Utilized Service Cloud to support case management, developing workflows and triggers to automate case resolutions.• Designed and developed a Sales Cloud application for the Sales team to effectively track prospective leads.• Implemented an Inside Sales telephonic plug-in application to enhance sales team productivity.• Employed Jitterbit for automating the import/export of data between flat files, databases, and Salesforce/force.com.• Participated in architectural discussions regarding real-time synchronization of SharePoint Document libraries with Salesforce content Libraries.• Created and utilized Email templates in both HTML and Visualforce formats.• Developed Apex Classes, Controllers, extensions, and Triggers to meet various functional requirements of the application.• Leveraged SOQL and SOSL queries to retrieve and search for business data.• Successfully implemented Marketing Cloud from inception and integrated it seamlessly with Sales Cloud.• Established Data Extensions and Lists to streamline data loading into Salesforce Marketing Cloud, facilitating easy access to Leads and opportunities.• Developed Data Access Object (DAO) classes for querying data, optimizing Visualforce pages, and ensuring compliance with Salesforce's governor limits.• Configured web service integrations such as SOAP and REST to extract data from external systems and display it within Salesforce.com pages.• Utilized sandbox environments for testing and migrated code to deployment instances post-testing.• Developed different Visual Force Pages to suit to the needs of the application using different Visual force components.• Used the sandbox for testing and migrated the code to the deployment instance after testing.

India

• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.• Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Reports and Dashboards.• Provided extensive support for over 500+ users in our organization by constantly assisting them in solving issues.• Extensively worked in Service Now tool for solving customer issues or bug fixes.• Performed the root-cause analysis of the issues by troubleshooting and debugging the code and implementing the right solutions.• Experience working in service cloud, supporting cases, developed workflows and triggers for automated case resolutions.• Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, Components.• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.