Shruthi S Email and Phone Number
Presently working as a Technical Account Manager at Google Cloud, dedicated to helping customers achieve business outcomes through the power of cloud technology. Ex-Cisco CX Lead responsible for strategizing, post sales adoption and consultancy of Cisco Software solutions and technologies, expanding Cisco's footprint while demonstrating the value of results to Logicom's partners and end customers. Previously worked as a Network Consulting Engineer with a proven track record in design and implementation of Enterprise and Data Center architectures, having 5+ years of experience with Cisco Systems India Pvt Ltd. Possesses valuable network insights having worked in global environments and knowledgeable in Cisco products with 8+ years of overall experience.
- Website:
- google.com
- Employees:
- 219238
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Technical Account ManagerGoogle Sep 2024 - PresentBengaluru, Karnataka, India
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Cisco Cx LeadLogicom Distribution Aug 2022 - Apr 2024Dubai, United Arab EmiratesSpearheaded Logicom's CXaaS initiative, driving customer success and recurring revenues through subscription-based models.Successfully differentiated partners, monetized CX specialization, and showcased business outcomes, enhancing profitability and customer loyalty. -
Customer Success Manager - Cisco CxLogicom Distribution Apr 2021 - Jul 2022Dubai, United Arab EmiratesProven track record in delivering value at every stage of the customer journey, resulting in increased project success, renewals, and annuity-based revenues.Proficient in showcasing business outcomes and tracking KPIs to secure end customer loyalty and drive competitive differentiation.Launched Customer Success Platform to enhance delivery of Customer Success Plans, Partner Healthscore driving customer satisfaction and retention.
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Network Consulting Engineer: Cx Migration ServicesCisco Jan 2015 - Oct 2019Bengaluru Area, IndiaEnd-to-end service migration, plan, design & implementation for global customers majorly in BFSI sector Enterprise and Data Center networks.Job responsibility : - Deployment of Cisco platforms and restoring all the services after the migration. - Roles of Site Lead and Regional Co-lead: Involved in review of customer deliverables, analysis of legacy infrastructure, defining migration strategy, co-ordinating with all the stakeholders and managing a team of 5-6 members, handling multiple migration windows as a Lead and Quality Champion. -
Network Consulting Engineer: Cx Business Critical ServicesCisco Jul 2014 - Dec 2014Bengaluru Area, IndiaAnalysed the customer network topology and features for proactive software analysis of Cisco products to prepare a comprehensive report of software defects that could affect the customer.
Shruthi S Education Details
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Bachelor Of Engineering - Be
Frequently Asked Questions about Shruthi S
What company does Shruthi S work for?
Shruthi S works for Google
What is Shruthi S's role at the current company?
Shruthi S's current role is Technical Account Manager at Google Cloud | Ex-Cisco: Customer Experience Lead (Logicom Distribution) and Network Consulting Engineer (Cisco Systems).
What schools did Shruthi S attend?
Shruthi S attended Bangalore Institute Of Technology (Bit).
Who are Shruthi S's colleagues?
Shruthi S's colleagues are Elmer Reed Jr, Alex Greer, Jess Gottlieb, Bohan Li, Wei Fei, Navjot Singh, Mohamed Salama.
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