Work with key stakeholders in product management and executive teams to define and develop global product strategies that enable and drive innovation and go-to-market efficiency. Develop a long-term product strategy and roadmap for specific platform capabilities. Proactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial, and technical goals. Anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance the business needs versus technical constraints. Identify, assess, track and mitigate issues and risks at multiple levels and maximize resources for the greater good of our internal and external customers. Evaluate operational, service, and performance data to identify trends and areas for improvement – including best practice research and presentation. Communicate regularly with senior management on status, risks and change control. Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with varied priorities. Execute on several projects concurrently while balancing shifting priorities. Own product commitments and address business unit dependencies. Work closely with product management, engineering teams and business leaders to ensure the right priorities, roadmaps and deliverables. Play a key role in the development and advancement of strategy and priorities.

Created budget and resource estimation for projects and delivered 95% of the projects on time and within budgetCreated change management for scope changes and implemented the remaining 5% of the features through warranty period of the projectFacilitated concept session with client before new project launch to ensure full analysis of features being requestedFacilitated creation of UX design to captures user journeys created through focus groups, and interviewsand implemented iterative improvements guided by key metricsFacilitated creation and testing of wireframes/prototypes to ensure product design aligns with customer needs which helped reduce defects reported during UAT by businessWorked with UI designers to plan and implement look and feel of the web application which can pass web accessibility guidelinesAnalyzed customer traffic, shopping cart abandonment, repeat users by implementing web analytics toolsCreated project management plan with MS Project and tracked project progress from analysis stage to project implementationReduced total number of defects reported by 35% during user acceptance test cycle by identifying root causes of problems and implementing corrective actions before start of UATReduced turnaround time for defect fixes by identifying the defects early in the SDLC by implementing ScrumCoordinated with scrum team and product owner to create epics, user stories, development, QAand DBA tasksUsed Jira sql capabilities to create dashboards to track project metricsCreated lessons learned documents based on project team and client input. Provided teams guidance to set professional goals and achieve excellence in their work