- Managed efficient operations, ensuring optimal scheduling and the delivery of high-quality customer service to maintain a smooth department workflow.- Monitored inventory levels, managed stock ordering, and ensured proper product rotation to minimize waste and stockouts while maintaining product quality standards.- Delivered exceptional customer service by addressing inquiries, resolving complaints, and maintaining a clean, organized, and customer-friendly department environment.- Assisted in executing sales strategies, promotions, and pricing, while tracking sales data to optimize stock levels and drive revenue performance.- Ensured operational efficiency by maintaining well-stocked shelves, organizing products for visibility, and overseeing day-to-day departmental functions.

- Conducted yoga classes for individuals and small groups of 3-6 students, ensuring each session was engaging, positive, and goal-oriented.- Worked with diverse groups including children, teenagers, seniors, and children with special needs, adapting classes to meet their unique requirements.- Demonstrated proper yoga poses and techniques, offering modifications and alignment adjustments to accommodate varying skill levels and limitations.- Facilitated mindfulness sessions for children and youth, including breathing exercises, guided visualizations, and interactive activities.- Developed and implemented class plans tailored to the needs and goals of students, incorporating mindfulness and relaxation techniques.- Monitored participant progress and provided constructive feedback to support their development.- Educated students on the benefits of yoga, pranayama mindfulness, promoting a healthy lifestyle.- Ensured the safety of participants during sessions, maintaining a clean and organized studio.

Developed and implemented comprehensive risk management policies and infrastructure to safeguard the company’s super app business, focusing on customer safety, fraud prevention, and operational resilience.- Identified, assessed, and reported potential operational, financial, and reputational risks across the organization.- Led the development and implementation of an Enterprise Risk Management (ERM) and Operational Risk Management Policy.- Provided oversight for the company’s super app business, including payments, fintech, and marketplace.- Program-managed seven major risk infrastructure projects essential for establishing the company's risk function.- Developed a centralized database for tracking customer risk profiles and monitoring behavior.- Implemented a fraud detection system that reduced false positives and manual monitoring time.- Created a 360° customer view for the investigator workbench to monitor app usage.- Developed products and policies to prevent misuse of the app and ensure customer data safety and privacy.- Crafted and tested comprehensive crisis management plans and conducted simulated exercises to enhance team preparedness.

Oversaw financial operations, ensuring accurate management accounts and forecasts, while providing strategic guidance across various business areas.- Produced and oversaw all financial information, including management accounts and key performance indicators (KPIs).- Managed forecasting, budgeting, and planning on a monthly, annual, and five-year basis.- Led the day-to-day financial operations of the business.- Managed relationships with third parties, including banks, auditors, tax authorities, insurers, and legal partners.- Provided financial support and advice to business teams.- Established operations and financial reconciliation processes for marketplace, bill payments, insurance, and other business functions.

Partnered with operational and commercial directors to deliver accurate, timely information supporting strategic decision-making while ensuring financial integrity and control across the business.- Served as the Finance SPOC for the 1MG and BigBasket deal, one of the largest in its sector.- Built and developed a robust finance function.- Collaborated with the CFO and leadership to execute strategic initiatives that enhanced top-line performance and reduced costs.- Developed forecast models and improved communication across the business, leading to better forecast accuracy.- Created a suite of commercial reports to enhance focus on the commercial viability of decisions during partner brand negotiations.- Successfully implemented a new ERP system for Tata Digital and its subsidiaries.- Managed the company's cash flow, including capital investment, stock, and working capital management.- Strengthened the control framework, resulting in an improved audit status.

- Conducted yoga classes for individuals and small groups of 3-6 students, ensuring each session was engaging, positive, and goal-oriented.- Worked with diverse groups including children, teenagers, seniors, and children with special needs, adapting classes to meet their unique requirements.- Demonstrated proper yoga poses and techniques, offering modifications and alignment adjustments to accommodate varying skill levels and limitations.- Facilitated mindfulness sessions for children and youth, including breathing exercises, guided visualizations, and interactive activities.- Developed and implemented class plans tailored to the needs and goals of students, incorporating mindfulness and relaxation techniques.- Monitored participant progress and provided constructive feedback to support their development.- Educated students on the benefits of yoga, pranayama mindfulness, promoting a healthy lifestyle.- Ensured the safety of participants during sessions, maintaining a clean and organized studio.

- Devised comprehensive and sustainable financial strategies that underpin the company’s strategic aims.- Presenting monthly results and reports.- Lead meetings with the managers of each product area to analyze and improve performance.- Provide training and support for department managers regarding the budget process and related performance reports.- Projects: - Benchmarking of current service delivery timelines with the industry giants. - Investigation of loss and drop of sales leads across major products. - Investigated underachieving products to develop improvement strategy. - Identified reasons for cost leakage and presented solutions to avoid such leakages. - Automated contract evaluation and billing to prevent the lag in revenue recognition.

- Providing insightful reporting and commercial analysis to support senior management decision making for business vertical with a turnover of USD 90 Million.- Management of day-to-day finance operations and assessing business cases for incremental period.- Carrying out post investment and expenditure reviews.- Controlling budget and expenditure.- Projects: - Monthly revenue outlook based on pipeline opportunities, order book, and its rate of conversion to revenue, order churn and credit notes. - Recording and analyzing customer-wise net revenue for sales enablement on Power BI.

- Conducted Statutory Audit of various Private Ltd Companies and Partnership Firms.- Conducted Tax Audit of Private Companies, Partnership Firms and Sole Proprietary business.- Preparation and filing of Income Tax Returns of Companies and Partnership Firms.- Representation before the ITO, filing of appeals and preparing for the submissions.- Carried out VAT Audit of Private Companies and filing of VAT Returns.- TDS Calculation and E-TDS Return.

- Conducted Statutory Audit of various Private Ltd Companies and Partnership Firms.- Conducted Tax Audit of Private Companies, Partnership Firms and Sole Proprietary business.- Preparation and filing of Income Tax Returns of Companies and Partnership Firms.