Business Associate
Current1. Led three strategic skill development initiatives, involving over 50,000 employees and achieving an 85% participation rate.2. Organized over 500 support sessions for offshore and on-site associates.3. Analyzed and processed an average of 1500 external certification requests weekly, ensuring timely approval and policy adherence.4. Assisted teams in change management, leading to a 25% increase in organizational resilience and a 20% improvement in adaptability.5. Managed vendor relationships and SAP processes, overseeing 10 new vendors annually and processing 50 purchase orders, service entry sheets, and invoices.6. Achieved a 90% success rate in resolving vendor issues through regular communication.