Surveillance:-Review all securities transactions to ensure accuracy of information and conformance to governing regulations.Responsible for Following Activities:-Addressing Exchange Enquiries: -National Stock Exchange.Bombay Stock Exchange.SEBI Enquires/ Investigations via e-mail.Analysing SEBI Orders and preparing the GOS accordingly.NSCCL Enquiries.FIU Alerts/ Intimations.Addressing Exchange Alerts Generated of NSE and BSE.Handling Internal Transactional Alerts. Monitoring Securities Transaction carriedout by Clients.Identifying Suspicious client received via Enquiry or Alerts and preparing GOS.Assisted with the trade approvals.Worked on ASM/GSM scrips intimation and ASD related updations.

Keep records of customer interactions or transactions, recording details of inquiries,complaints, or comments, as well as actions taken.Resolve/ addressing customers' services via e-mail and calls.Check to ensure that appropriate changes were made to resolve customers'problems.Review claims adjustments with dealers, examining parts claimed to be defective,and approving or disapproving dealers' claims.

Answer questions about product features and benefits.Deliver prepared sales talks, reading from scripts that describe products or services,in order to persuade potential customers to purchase a product or service.Contact customers to persuade them to purchase MF'sAnswer telephone calls from potential customers who have been solicited throughadvertisements.Solicit sales of new or additional services or products.Assist customers by providing information and resolving their complaints. orservices.