Shruti Pathak Email and Phone Number
Shruti Pathak work email
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Shruti Pathak personal email
With close to a decade experience in HR Services & HR Technology sector, I am an accomplished Delivery Leader, currently based in Bangkok, Thailand. My core expertise spans the entire lifecycle of HR technology solutions, from initial concept through to post-implementation support. I have successfully set up and currently lead the Implementation team in Thailand, and manage projects and customer relationships across Australia, Singapore and Indonesia, showcasing strong project management skills. Proficient in integrating HRIS platforms and automating HR processes, I ensure data compliance and enhance operational efficiency. I have been instrumental in establishing the customer success function for one of the largest HR tech platforms, focusing on driving customer success and tailoring solutions to meet diverse client needs. My strategic focus includes leveraging analytics to provide actionable insights, promoting continuous learning and development, and enhancing team productivity. Committed to fostering a technology-driven HR environment, I am dedicated to regional growth and operational excellence in the HR technology space.
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Associate DirectorKeka Hr Nov 2024 - PresentHeading Global Customer Onboarding for enterprise, mid-market, and SMB segments. Driving seamless implementation of HR Tech solutions across Talent Acquisition, Talent Management, Workforce Management, and Payroll, ensuring faster time-to-value, scalable processes, and exceptional onboarding experiences. -
Function Leader - Implementation And Customer SuccessPeoplestrong Apr 2023 - Oct 2024Bangkok, Bangkok City, ThailandAs the Function Leader for Implementation and Customer Success at a leading HR tech platform in Thailand, I oversee the strategic rollout and integration of HR technology solutions across the region. With a robust background in project management and a deep understanding of HRIS systems, I excel in leading teams through the full lifecycle of implementation—from planning and deployment to post-implementation support. My role involves collaborating with clients in Thailand, Singapore, Indonesia and Australia to ensure that their HR technology aligns with their business goals, enhancing operational efficiency and workforce management. I am dedicated to driving customer success by developing effective strategies and training programs that promote user adoption and maximize the value of HR technologies. My leadership is pivotal in cultivating a culture of continuous improvement and technological advancement within the HR sector. -
Sr. Manager - Customer SuccessPeoplestrong May 2022 - Aug 2023IndiaAs a Senior Customer Success Manager for the India Region at a leading HR tech platform, I was responsible for ensuring the successful adoption and optimal utilization of our HR technology solutions among a diverse clientele. I developed and maintained strong relationships with key business stakeholders, providing tailored guidance and support to meet their unique needs. Leveraging my in-depth knowledge of HRIS systems and data-driven insights, I enhanced user experiences and drove operational efficiencies. My strategic approach included proactive problem-solving, regular performance reviews, and the implementation of best practices that aligned with the evolving demands of the HR landscape in India. I was committed to fostering long-term client satisfaction and loyalty, contributing significantly to the sustained growth and success of our platform in the region.
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Manager Program ManagementPeoplestrong Jun 2019 - May 2022Gurgaon, IndiaAs the Manager of Program Management for a leading HR tech platform, I led the setup of the Customer Success team, overseeing special projects and managing critical data including client, people, and product behavior & adoption metrics. My responsibilities included coordinating with the product team to align platform capabilities with client goals, optimizing product adoption, and enhancing user experiences. I managed customer financials and people project loading, ensuring efficient resource allocation and budget adherence. My strategic oversight fostered collaboration across functions, supported data-driven decision-making
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Specialist Program ManagementPeoplestrong Apr 2018 - May 2019Gurgaon
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Lead - Hr & TrainingPeoplestrong Jun 2017 - May 2018Gurgaon, IndiaAs the Lead HR and Training Coordinator, I oversaw comprehensive training management activities within the Learning Management System, including enrollment, scheduling, and assessments of class profitability. I assessed and identified training needs for new and existing employees, developing tailored training plans and facilitating learning through classroom sessions, virtual training, and on-the-job coaching. I was responsible for tracking and reporting on training outcomes and provided feedback to participants and management. Additionally, I managed relationships with external training providers and coordinated off-site training, ensuring our programs effectively met organizational goals. My commitment to continuous improvement in training processes enhanced employee development and supported the success of our HR initiatives.
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Sr. Executive Hr & TrainingPeoplestrong Jul 2016 - Jun 2017Gurgaon, India
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Training CoordinatorNiit Limited Dec 2014 - Jul 2016Gurgaon, IndiaMy key responsibilities are to manage, coordinate and execute effectively the training programmes taking place in NIIT.
Shruti Pathak Skills
Shruti Pathak Education Details
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University Of LucknowHr & Ir
Frequently Asked Questions about Shruti Pathak
What company does Shruti Pathak work for?
Shruti Pathak works for Keka Hr
What is Shruti Pathak's role at the current company?
Shruti Pathak's current role is Associate Director : HR Tech Implementation| HR Process Transformation | Customer Success | Learning & Development.
What is Shruti Pathak's email address?
Shruti Pathak's email address is sh****@****ong.com
What schools did Shruti Pathak attend?
Shruti Pathak attended University Of Lucknow.
What skills is Shruti Pathak known for?
Shruti Pathak has skills like Microsoft Excel, Training, Team Management, Management, Microsoft Office, Performance Management, Human Resources, Employee Relations, Customer Service, Employee Engagement, Technical Recruiting, Recruiting.
Who are Shruti Pathak's colleagues?
Shruti Pathak's colleagues are Anurashmi Dash, Raman Shukla, Aman Mangal, Subbiah Kannan, Saurabh Admane, Gurram Saiteja, Chandana Tulabandu.
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Shruti Pathak
Account Manager - Inmobi(Microsoft Advertising) | Ex- Honasa(Mamaearth) | Ex- Merkle Sokrati - A Dentsu CompanyBengaluru1mamaearth.in -
Shruti Pathak
Marketing Strategist & Client Relations Expert | Transforming Data Into Growth And Strategies Into Success | Elevating Roi With Precision And InsightNew Delhi
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