Shruti Kumar Email & Phone Number

The Hague, South Holland, Netherlands

The Hague, South Holland, Netherlands

• Global Transmission (www. globaltransmission.info) is a research firm that publishes market intelligence reports, organizes conferences and provide custom research solution. Our clients include ABB, DNV GL, EDF.
• Manage accounts of international clients in the power and energy sector, identify their research needs and formulate/ propose relevant solution.
• Achieve sales target by retaining existing customers and building trust-based relationship with new customers in the energy sector.
• Engage with senior management and decision makers to increase sales revenue and account growth.
• Research, track and analyse the global power and energy sector to identify new business opportunities.
• Prepare research proposals, manage lead generation and plan business development activities, including LinkedIn and Email campaigns.

Gurgaon, India

• Managed the account of a UK-based magic circle law firm and led a team of 12 researchers.
• Engaged with clients to ensure high customer satisfaction and resolved conflicts for high customer retention.
• Led multiple research projects, from inception to completion, prioritised projects and ensured deliverables adhered to strict quality guidelines.
• Prepared research proposals and scoped complex/ad-hoc research projects by developing robust understanding of clients’ business objectives.
• Improved team productivity and client response time by streamlining processes and developing standard procedures for various processes.

Gurgaon, India

• Worked closely with senior management of the marketing team of a US-based big four consulting firm.
• Prepared research reports including competitive intelligence, benchmarking analysis, industry analysis and company analysis.
• Developed strong understanding of various databases including LexisNexis, Factiva, Bloomberg, Capital IQ and trained new team members on these databases.

New Delhi Area, India

- Developed relationship with customers, resolved customer queries and complains, and recommended financial products based on customers’ needs.- Performed multiple tasks of branch banking, including transactions, cash handling, deposits, cards, and ensured each task is executed as per standard operating process.