Shubham Singh Email and Phone Number

As a Customer Service Manager at international Mini Market, I lead a team of 15 staff members to provide excellent customer service, handle sales transactions, and manage inventory and stock. I have successfully increased customer satisfaction, retention, and loyalty by implementing feedback surveys, loyalty programs, and training sessions. I have also improved sales performance and revenue by organizing promotional events, creating marketing materials, and negotiating with suppliers and vendors.I am currently pursuing a Master of Science in Finance and Financial Management Services at Bangor University, where I am learning advanced skills and knowledge in financial analysis, accounting, risk management, and investment. I have completed several projects and assignments that demonstrate my ability to apply financial concepts and tools to real-world scenarios and problems. I am also fluent in English, Hindi, and Gujarati, which gives me an edge in communicating with diverse customers and stakeholders. My goal is to leverage my education, experience, and skills to pursue a career in the financial sector and contribute to the growth and success of organizations.