With nearly a decade of diverse experience in the education domain, I have excelled in roles such as Lead Business Analyst, Delivery Lead, Delivery Manager, and Presales Lead. My expertise spans Online Learning Management Systems, online learning marketplaces, and ERPs, where I focus on understanding customer needs, designing tailored solutions, and enhancing operational efficiency.I have conducted end-to-end functional and business analysis for TCS products across multiple regions, including India, the UK, MEA, Indonesia, Singapore, and Malaysia. As part of the strategic think tank, I have contributed to scaling our customer base from a few to over 700 clients.My solid knowledge of the SDLC complements my experience in managing product backlogs, analyzing change requests, and facilitating sprint planning and execution within Agile methodologies. I have successfully implemented educational solutions for esteemed clients both domestically and internationally.In addition to my technical skills, I have supervised and trained teams on the functional aspects of educational solutions, driving business process improvements and delivering value. As a mentor, I encourage my team members through constructive feedback to achieve our business objectives.Outside of work, I am a national-level hockey player, an avid swimmer, and a doodle artist with a passion for mythological content.