Shubham Agarwal Email & Phone Number

Gurugram, Haryana, India

Gurugram, Haryana, India

Headed Products for Consumer Lending at Freecharge (FinTech arm of Axis Bank) which has 2.4Mn+ MAUs and 130K+ Merchants.Project Highlights:>> Credit Card: A co-branded credit card with features for digitally savvy customers. Looked after the product P&L, Growth, activations, and usage>> CIBIL D2C: feature on the Freecharge app to fetch consent-based CIBIL reports for free. This provides a detailed analysis of the report and tips on improving the score>> Owned a fully digital platform for buying Mutual Funds (200+ Funds, 15+ AMCs)

Owned Freecharge Neo Bank product suite>> Neo-Bank: A platform for open-API-based digital Savings Account with banking services. Working with a partner bank to provide a completely new digital banking experience on the Freecharge platform>> Financial Goals Manager: a personalized manager for financial goals which helps to track and achieve>> Financial Health Monitor: an indigenously developed financial strength tracker that provides personalized tips to improve Financial Strength

Bangalore

Working with the new Age D2C insurance brand Acko, I owned the products for Motor Claim booking and fulfillment. Working with engineers, designers, CX, field operations, and the claim managers, I build various products for better claim experience and optimised processes to minimise TAT and Cost per Claim.Designed products for ‘On Account Settlement’ (same-day claim settlement) and ‘Acko Advantage’ (3-day repair guarantee) of motor claims that optimise for the customer experience, cost per claim, and the TAT of claim settlement.

Bengaluru Area, India

Goomo.com is a leading online travel agency in India ($50M funding; 350+ employees). As a Product Manager, I was leading the holiday booking customer experience on the platform working with engineers, designers and the sales teams responsible for user acquisition, holiday booking, modifications/cancellation and refunds. I was also leading the development (agile methodologies) of the internal systems of lead and booking management and how data flowed from various channels (online and offline) to the sales and financial systems.

Mumbai Area, India

I co-founded Zopky.com to bring the best experience in international and domestic travel to people. Zopky is a smart platform to auto suggest and book activities, transfers, hotels based on the customer’s preferences and budget. Integrated with over 25 top rated tour operators (DMCs) and meta search platforms such as Tripadvisor and Rome2Rio, Zopky is providing the best price for the selected itineraries. As a co-founder, I led end-to-end technology and product development. Within 6 months of product launch, we scaled our business to over 11 countries and $2M+ in sales annually. As the product and technology lead, I worked with our team of engineers to build the product - from domain modelling, website architecture and technology stacks to the end user-interface (UI / UX), and an inventory / booking management system for our tour operators to use.

Mumbai Area, India

Being a part of the early stage B2B startup, worked on the following:• SAAS based products (GrayDrop and GrayFos for last-mile delivery) from ideation to execution• Design and development of various algorithms for route planning, big data analytics, and image processing

Dual Degree (B-Tech + M-Tech)

Edmonton, Canada Area

Mitacs Globalink research intern, worked on developing Image Processing Algorithms for OCR and pattern match.

Worked in industrial process design and optimization of utility consumption and product quality of Nylon-6 manufacturing unit in Gwalior

Vadodara Area, India

Worked on optimization of Refractory Dry-out Procedures and Cyclones separators.