Shubham Srivastava Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

• Tutored 200+ IT postgraduate students in Data Analytics and IT Management, subjects:o Technical: Data wrangling and database (ODAT5013) and Data Analytics and Business Intelligence (INFO5060).o IT Management: Project Management (INFO6007), IT Business Strategy (INFO6012), IT Innovation (INFO5992), and IT Service Management (INFO5991).• Led project-based learning, guiding students in applying IT concepts to business challenges across various industries.• Collaborated with professors to develop course content, conduct workshops, and provide comprehensive feedback on 500+ assignments, fostering high academic standards.• Mentored students in academic writing, refining their research and writing skills to facilitate scholarly achievements.

Sydney, New South Wales, Australia

• Achieved 98% accuracy in transaction processing, enhancing customer experiences. • Boosted customer satisfaction by 20% through superior service and effective complaint resolution.• Increased sales and revenue by 15% through strategic promotions.• Trained 30+ staff on payment processing, customer interaction, and standards adherence, improving service quality

Vadodara, Gujarat, India

• Developed and automated data processing pipelines using Python and Power BI for collecting, cleaning, and transforming HRIS employee and financial data, improving overall data accuracy by 17%.• Conducted statistical analysis to identify the key drivers, and generated ad-hoc reports on employee and financial data, providing critical insights for strategic decision-making and addressing immediate business queries.• Built machine learning models to accurately predict trends and outcomes in employee behavior and financial performance, achieving 85% accuracy and facilitating tailored strategic responses.• Created over 10 Power BI dashboards to monitor and analyze employee and financial metrics, enhancing reporting efficiency by 20% and enabling proactive management.• Provided actionable data insights to stakeholders, resulting in an 8% reduction in employee turnover, a 10% increase in satisfaction, and financial improvements leading to $25,000 in annual savings and a 10% boost in business efficiency.

Noida Area, India

• Developed Python ML models to predict software bugs and performance issues, enhancing testing efficiency by 30%.• Designed Power BI dashboards for real-time testing metrics visualization, increasing effectiveness by 20%.• Automated data workflows with Python, cutting processing times by 30% and enhancing data quality.

Gurugram, Haryana, India

• Developed a feature for the IGRS project using HTML, CSS, and JavaScript, boosting user engagement by 15%.• Collaborated in a team to identify and fix over 10 critical software bugs, improving system stability and performance.

Master Of Science - Ms, Information Technology & Information Technology Management

𝗗𝗮𝘁𝗮 𝗔𝗻𝗮𝗹𝘆𝘁𝗶𝗰𝘀 𝘀𝘂𝗯𝗷𝗲𝗰𝘁𝘀 (𝗰𝗼𝗺𝗽𝗹𝗲𝘁𝗲𝗱):- 1. Natural Language Processing, 2. Machine Learning, 3. Visual Analytics ( Power BI, Tableau, Gephi.

Bachelor’S Degree, B.Tech In Computer Science With Specialisation In Mainframe Technology

12, Science, A

Master'S Degree, It And It Management (Data Analytics And Management)