Shubham Sharma Email & Phone Number

Canada

Manesar, Haryana, India

• Manage and improve online content, considering SEO and Behaviour Analytics.• Plan and monitor the ongoing company presence on social media (LinkedIn, Instagram, Facebook, Quora, etc.).• Lead generation and monitoring the leads.• Be actively involved in SEO efforts (keywords, image optimization, etc.).• Provide creative ideas for content marketing and update website.• Writing blogs and case studies for the company webpage.• Assisting in developing digital marketing strategies according to the changing market trends.

Gurgaon, India

• To respond to client issues received through a queue system and deal with each one in line with business standards and resulting in high level of end user’s satisfaction on a consistent and ongoing basis.• To resolve the queries / concerns being raised by the client promptly and accurately in line with the agreed SLAs.• Working as part of a team to consistently deliver good client experience / satisfaction and operational targets including quality measures.

New Delhi, Delhi, India

• Taking the deeper look into the tax expenses and making a detail records of the expenses occurred in the journey of both the crew and the aircrafts - ATR 42 320 and CRJ 700 ER.• Undertaking the data entry in ‘SAP’ package and generation of various reports. • Undertaking Tally package (accounting package) and doing data entry. • Understanding bill passing process and doing processing of bills.• Doing internal checks on various fields pertaining to bill passing by checking reports.• Billing of Aviation Turbine Fuel analysis flight-wise.

Post Graduate Certificate, Digital And Content Marketing, 3.9 Gpa (Honors)

Relevant Modules: 1. Marketing for Search Engines and Social Media 2. Planning and Analysis for Content Marketing 3. Fundamentals.

Post Graduate Certificate, Social Media Marketing, 3.6 Gpa (Honors)

Relevant Modules: 1. Search Engine Strategies 2. Technical Skills for Social Media 3. Internet Market Research 4. Web Mining and Analytics

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Activities and Societies: Part of college's Dance Society. Winner of Guru Gobind Singh Indraprastha University's 17th Annual Cultural.

High School, Business/Commerce, General

Activities and Societies: 1. Member of Table-Tennis team. Winner of 2010/11 and 2012/13, runner up of 2009/10, and secured third position.