Shubhdeep Mallick Email & Phone Number
Who is Shubhdeep Mallick? Overview
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Shubhdeep Mallick is listed as Assistant Manager - CRE at Helloverify, a with 532 employees, based in Noida, Uttar Pradesh, India. AeroLeads shows a matched LinkedIn profile for Shubhdeep Mallick.
Shubhdeep Mallick previously worked as Assistant Manager - CS at Traqcheck and Senior Customer Success Manager at Extraaedge. Shubhdeep Mallick holds Master Of Business Administration - Mba, Marketing & Operation Management from Lovely Professional University.
Email format at Helloverify
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About Shubhdeep Mallick
In my journey, I've gathered 2 years of valuable experience in diverse customer-facing roles, focusing on understanding individual needs and guiding them toward significant value realization. Engaging with customers across various industries, I've built relationships and contributed to project lifecycles, from deployment to ongoing support.• Specialized in driving customer success by engaging effectively, nurturing relationships, and adeptly solving challenges.• Demonstrated proficiency in managing high-value accounts, exceeding revenue objectives, and cultivating enduring client partnerships.I bring expertise in team leadership, operational optimization, and efficient processes to achieve organizational goals. Proficient in communication and negotiation, I navigate client interactions with ease, alongside technical fluency in Microsoft tools and an openness to embrace new technologies.SKILLS:Customer Success, Customer Service, Customer Retention, Strategic Relationships, Email Marketing, Project management, Multi-tasking, Presentation Skills, Problem Solver, Coaching and Mentoring, Process Management and Project management.Outside of work, I relish exploring through travel, embracing diverse cultures, and nurturing meaningful connections with those I meet. Striving for continuous improvement propels me to refine my skills constantly. Feel free to connect if you ever want to exchange thoughts or ideas at shubhdeep.sd21@gmail.com.
Shubhdeep Mallick's current company
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Shubhdeep Mallick work experience
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Assistant Manager - Cs
Senior Customer Success Manager
Executive - Customer Success
• Managed diverse account portfolios totaling ₹ 2.2 Crore in ARR, overseeing 70+ SMB, mid-market, and enterprise-level customers across cloud-based SaaS solutions.• Orchestrated end-to-end customer success, handling onboarding, training, monthly touchpoints, and retention strategies, resulting in a remarkable renewal rate of 90%.• Nurtured robust client relationships, facilitating continuous product updates and fostering customer satisfaction, reflected in consistent renewal percentages.• Collaborated closely with cross-functional teams, partnering with marketing to create impactful content, develop case studies, and amplify product adoption through webinars and social media initiatives.• Acted as the internal advocate for customers, bridging the gap between client needs and internal stakeholders, ensuring alignment and addressing concerns promptly.• Monitored and managed key performance indicators using platforms like Gainsight, leveraging insights to identify risks, drive expansions, and close upsell opportunities.
Intern - Customer Success
• Served as the primary Customer Success Manager for small and medium-sized businesses in India across various sectors.• Assisted in the entire process of customer renewal and expansion.• Acted as the customer’s representative to senior management when necessary.• Conducted customer training and facilitated training sessions.• Collaborated with the Finance and Legal teams to assist in the contract renewal process.
Colleagues at Helloverify
Other employees you can reach at helloverify.com. View company contacts for 532 employees →
Shweta Rathore
Colleague at HelloverifyNoida, Uttar Pradesh, India
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VS
Viswanath Subramanian
Colleague at HelloverifyChennai, Tamil Nadu, India
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HK
Harpreet Kaur
Colleague at HelloverifyDelhi, India
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Vartika Thakur
Colleague at HelloverifyNoida, Uttar Pradesh, India
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JK
Jai Khare
Colleague at HelloverifyNoida, Uttar Pradesh, India
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SB
Sonia Bandooni
Colleague at HelloverifyNoida, Uttar Pradesh, India
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HO
Helloverify Ops
Colleague at HelloverifyNoida, Uttar Pradesh, India
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Deepak Kumar
Colleague at HelloverifyNoida, Uttar Pradesh, India
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AS
Ajay Shankar Maurya
Colleague at HelloverifyDehradun, Uttarakhand, India
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PV
Pradeep Verma
Colleague at HelloverifyNoida, Uttar Pradesh, India
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Shubhdeep Mallick education
Master Of Business Administration - Mba, Marketing & Operation Management
Bachelor Of Computer Application, Computer Science, 7.32/10
Frequently asked questions about Shubhdeep Mallick
Quick answers generated from the profile data available on this page.
What company does Shubhdeep Mallick work for?
Shubhdeep Mallick works for Helloverify.
What is Shubhdeep Mallick's role at Helloverify?
Shubhdeep Mallick is listed as Assistant Manager - CRE at Helloverify.
Where is Shubhdeep Mallick based?
Shubhdeep Mallick is based in Noida, Uttar Pradesh, India while working with Helloverify.
What companies has Shubhdeep Mallick worked for?
Shubhdeep Mallick has worked for Helloverify, Traqcheck, Extraaedge, and Leadsquared.
Who are Shubhdeep Mallick's colleagues at Helloverify?
Shubhdeep Mallick's colleagues at Helloverify include Shweta Rathore, Viswanath Subramanian, Harpreet Kaur, Vartika Thakur, and Jai Khare.
How can I contact Shubhdeep Mallick?
You can use AeroLeads to view verified contact signals for Shubhdeep Mallick at Helloverify, including work email, phone, and LinkedIn data when available.
What schools did Shubhdeep Mallick attend?
Shubhdeep Mallick holds Master Of Business Administration - Mba, Marketing & Operation Management from Lovely Professional University.
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