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Shubhdeep Mallick Email & Phone Number
Assistant Manager - CS
at
TraqCheck
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Assistant Manager - CS
Location
Noida, Uttar Pradesh, India
Company size
Who is Shubhdeep Mallick? Overview
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Quick answer
Shubhdeep Mallick is listed as Assistant Manager - CS at TraqCheck, a company with 65 employees, based in Noida, Uttar Pradesh, India. AeroLeads shows a matched LinkedIn profile for Shubhdeep Mallick.
Shubhdeep Mallick previously worked as Senior Customer Success Manager at Extraaedge and Executive - Customer Success at Leadsquared. Shubhdeep Mallick holds Master Of Business Administration - Mba, Marketing & Operation Management from Lovely Professional University.
Company email context
Email format at TraqCheck
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TraqCheck
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Profile bio
About Shubhdeep Mallick
In my journey, I've gathered 2 years of valuable experience in diverse customer-facing roles, focusing on understanding individual needs and guiding them toward significant value realization. Engaging with customers across various industries, I've built relationships and contributed to project lifecycles, from deployment to ongoing support.• Specialized in driving customer success by engaging effectively, nurturing relationships, and adeptly solving challenges.• Demonstrated proficiency in managing high-value accounts, exceeding revenue objectives, and cultivating enduring client partnerships.I bring expertise in team leadership, operational optimization, and efficient processes to achieve organizational goals. Proficient in communication and negotiation, I navigate client interactions with ease, alongside technical fluency in Microsoft tools and an openness to embrace new technologies.SKILLS:Customer Success, Customer Service, Customer Retention, Strategic Relationships, Email Marketing, Project management, Multi-tasking, Presentation Skills, Problem Solver, Coaching and Mentoring, Process Management and Project management.Outside of work, I relish exploring through travel, embracing diverse cultures, and nurturing meaningful connections with those I meet. Striving for continuous improvement propels me to refine my skills constantly. Feel free to connect if you ever want to exchange thoughts or ideas at shubhdeep.sd21@gmail.com.
Current workplace
Shubhdeep Mallick's current company
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Traqcheck
4 roles
Shubhdeep Mallick work experience
A career timeline built from the work history available for this profile.
Senior Customer Success Manager
Current
Feb 2024 - Present
Executive - Customer Success
- Managed diverse account portfolios totaling ₹ 2.2 Crore in ARR, overseeing 70+ SMB, mid-market, and enterprise-level customers across cloud-based SaaS solutions.
- Orchestrated end-to-end customer success, handling onboarding, training, monthly touchpoints, and retention strategies, resulting in a remarkable renewal rate of 90%.
- Nurtured robust client relationships, facilitating continuous product updates and fostering customer satisfaction, reflected in consistent renewal percentages.
- Collaborated closely with cross-functional teams, partnering with marketing to create impactful content, develop case studies, and amplify product adoption through webinars and social media initiatives.
- Acted as the internal advocate for customers, bridging the gap between client needs and internal stakeholders, ensuring alignment and addressing concerns promptly.
- Monitored and managed key performance indicators using platforms like Gainsight, leveraging insights to identify risks, drive expansions, and close upsell opportunities.
Apr 2022 - Feb 2024
Intern - Customer Success
- Served as the primary Customer Success Manager for small and medium-sized businesses in India across various sectors.
- Assisted in the entire process of customer renewal and expansion.
- Acted as the customer’s representative to senior management when necessary.
- Conducted customer training and facilitated training sessions.
- Collaborated with the Finance and Legal teams to assist in the contract renewal process.
Jul 2021 - Apr 2022
2 education records
Shubhdeep Mallick education
Master Of Business Administration - Mba, Marketing & Operation Management
Bachelor Of Computer Application, Computer Science, 7.32/10
FAQ
Frequently asked questions about Shubhdeep Mallick
Quick answers generated from the profile data available on this page.
What company does Shubhdeep Mallick work for?
Shubhdeep Mallick works for TraqCheck.
What is Shubhdeep Mallick's role at TraqCheck?
Shubhdeep Mallick is listed as Assistant Manager - CS at TraqCheck.
Where is Shubhdeep Mallick based?
Shubhdeep Mallick is based in Noida, Uttar Pradesh, India while working with TraqCheck.
What companies has Shubhdeep Mallick worked for?
Shubhdeep Mallick has worked for Traqcheck, Extraaedge, and Leadsquared.
How can I contact Shubhdeep Mallick?
You can use AeroLeads to view verified contact signals for Shubhdeep Mallick at TraqCheck, including work email, phone, and LinkedIn data when available.
What schools did Shubhdeep Mallick attend?
Shubhdeep Mallick holds Master Of Business Administration - Mba, Marketing & Operation Management from Lovely Professional University.
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