Shuja Uddin Email & Phone Number

Regina, Sk, Ca

Regina, Saskatchewan, Canada

Regina, Canada

• Handle customer complaints• Provide appropriate solutions and alternatives within the time limits• Keep records of customer interactions• Process customer accounts and file documents• Follow communication procedures, guidelines and policies

Pakistan

Supported staff members in day-to-day operations and provided backfill support.Processed monthly consultant invoices and travel expenses, ensuring accuracy and compliance with financial procedures.Assisted in the month-end accrual process, contributing to accurate financial reporting.Managed IT hardware-related invoicing and mobile/landline phone support, including creating purchase orders in SAP.Engaged and managed IT's contingent workforce, releasing Request for Resources… Show more Supported staff members in day-to-day operations and provided backfill support.Processed monthly consultant invoices and travel expenses, ensuring accuracy and compliance with financial procedures.Assisted in the month-end accrual process, contributing to accurate financial reporting.Managed IT hardware-related invoicing and mobile/landline phone support, including creating purchase orders in SAP.Engaged and managed IT's contingent workforce, releasing Request for Resources (RFRs) to vendors and tracking contracts in Service Now.Assisted IT Relationship Managers (VMs) in day-to-day activities, including contract routing and purchase order creation.Managed vendor portfolios and governance, ensuring compliance with organizational policies.Supported VMs in creating and managing RFx processes and Third Party Risk tasks.Tracked contracts, documents, and projects in Service Now, maintaining accurate records for portfolio management.Ability to work both independently and collaboratively in a fast-paced environment.Led end-to-end procurement processes for a wide range of commodities, ensuring on-time delivery, cost efficiency, and product quality.Spearheaded strategic sourcing initiatives, resulting in a cost reduction and improved supplier performance across the boardCoordinated tender activities from initiation to submission, ensuring adherence to deadlines and requirements especially for Hardware and software procurement.Analyzed bid documents and identified key requirements, risks, and opportunities.Collaborated with cross-functional teams to gather necessary information and inputs for tender responses.Prepared and reviewed tender documents, ensuring accuracy and compliance with client specifications.Conducted bid evaluations and assisted in negotiations with suppliers and vendors.Maintained tender databases and documentation, ensuring records were up-to-date and easily accessible. Show less

Karachi Pakistan

• Delivered the Experience by providing prompt, efficient and friendly customer service• Balanced and maintained assigned cash and vault as well as perform end of day process• Met customer financial needs by promoting bank products and services.• Performed successfully to the Sales Performance Goals and Referral Programs • Participated in product and service initiatives for bank growth• Prepared, reported and completed all work of branch on daily basis• Followed proper… Show more • Delivered the Experience by providing prompt, efficient and friendly customer service• Balanced and maintained assigned cash and vault as well as perform end of day process• Met customer financial needs by promoting bank products and services.• Performed successfully to the Sales Performance Goals and Referral Programs • Participated in product and service initiatives for bank growth• Prepared, reported and completed all work of branch on daily basis• Followed proper procedures to minimize errors and reduce losses• Assisted in solving issues that pertain to customer transactions• Answered all banking related inquiries• Assisted with branch procedures under dual control requirements Show less

Karāchi, Sindh, Pakistan

The initial stage of my professional life taught me fundamentals and got me ready for the next step in career.

Master Of Business Administration - Mba, Logistics, Materials, And Supply Chain Management

Bachelor'S Degree, Business Administration And Management, General

Activities and Societies: Event coordinator in Management Conferences Represented UoK in Basketball Won two interdepartmental tournaments.