Harshil Shukla Email & Phone Number

• Followed agile in software solutions development cycle as part of the new software feature release, web applications development & deployment, and other customizations.
• Proposed, developed and delivered additional features to the alerting dashboard, a web application for managing alerts, silences and notifications to reduce Telemetry monitoring pain.
• Designed and implemented a fully automated CI/CD pipeline for a microservices-based application using Jenkins, Docker, and Kubernetes,… Show more
• Designed and implemented a fully automated CI/CD pipeline for a microservices-based application using Jenkins, Docker, and Kubernetes, reducing deployment time by 50% and increasing deployment frequency by 75%.
• Implemented CI/CD pipelines using Jenkins and GitLab CI/CD, enabling automated testing, building, and deployment of 30+ applications across multiple environments.
• Orchestrated containerized workloads using Kubernetes, optimizing resource utilization and improving scalability and fault tolerance.

Toronto, Ontario, Canada

• Maintained all server environments (Dev, Stage, QA, Prod) and administered, monitored, and troubleshooted the issue associated with it.
• Developed and maintained Chef cookbooks for seamless application deployment and system provisioning.
• Serve as the primary contact responsible for the overall health, performance, and capacity of one or more of our Internet-facing services.
• Work with cross-functional teams to migrate legacy infrastructure to OCI, reduce operational costs, and… Show more
• Work with cross-functional teams to migrate legacy infrastructure to OCI, reduce operational costs, and increase scalability and flexibility.
• Assist in the roll-out and deployment of new product features and installations to facilitate our rapid iteration and constant growth.

London, Ontario, Canada

• Troubleshoot technical issues in multiple course domains such as operating systems (windows server, VMware, active directory), Cloud Services (AWS Console, Cloud Service model), Networking and Security (Packet Tracer.
• Resolved reoccurring issues, informed concerned course faculty with inaccuracies that needed to be curated, and documented 50+ cases for future use.
• Provided guidance to… Show more
• Provided guidance to students regarding computer software installation and hardware operations.
• Documented and escalated complex technical issues to senior support staff.
• Resolved student complaints and issues in a timely and professional manner.

Ahmedabad, Gujarat, India

• Worked with a team to develop web and Android applications with Java, MySql, PHP, HTML/CSS
• Utilized distributed version control to manage code such as GIT.
• Assists the developer team throughout the development lifecycle in designing, building, and maintaining code.
• Developed technical specifications and coding documentation for new projects.
• Work with the QA team to resolve issues, debug code and improvise test cases to improve software reliability and efficiency… Show more
• Work with the QA team to resolve issues, debug code and improvise test cases to improve software reliability and efficiency.

Ontario College Graduate Certificate, Business And Information System Architecture, 4.07/4.2 (Gpa)

Bachelor'S Degree, Computer Engineering, 3.3/4.2 (Gpa)