Shuo(Sean) Xiang Email & Phone Number

洛杉矶

• Created and updated over 200 customer data in the company’s CRM database and served over 300 customers, resolving property related issues.• Manage 16 properties, adjusting the rent price in various platforms, reduced 24.8% vacancy rate in February comparing to January, and increased total revenue by $9,000.• Editing and Publishing of public promotion platform content, assisted in the development and maintenance of product promotion channels like Airbnb, booking.com, HomeAway, ChineseInLA and Wechat.

• Led the analysis of financial budget cuts and account feasibility, help saving the company a total of $150,000 from otherwise unnecessary spending. • Reviewed monthly working schedules and ensured the readiness of construction, suggesting solutions for potential delays and proposed the successful hiring of one additional leading project manager.• Pioneered the creation of a daily expense sheet, organizing the company’s expenses and bills for a more organized billing and expense system, now utilized company-wide.

中国 山东 青岛

• Maintained relationships with over 5 long-term suppliers and increased company network by reaching out to additional online suppliers, negotiating lower costs and saving the company over $700.• Managed the Club’s journal entries, increasing company’s awareness of credits and debits. • Managed memberships using CRM software, advertised over 150 new packages.• Built relationships with local student unions and organized seasonal competitions, attracting over 200 students in less than 2 months.