Shushmita Hashem Email & Phone Number

Seattle, Wa, Us

Auburn, Washington, United States

-Executed continuous improvement programs and employed lean tools and methodologies.-Conducted studies pertaining to cost control, cost reduction, inventory control andproduction record systems.-Facilitated cross-functional projects created to analyze and design sequence of operationsand workflow to improve execution.-Interfaced with other departments to identify improvement opportunities to drive highquality and productive processes.-Evaluated diverse organizational systems to identify workflow, communication, andresource utilization issues.

Auburn, Washington, United States

Elizabethtown, Pennsylvania, United States

Elizabethtown, Pennsylvania, United States

Using Lean concepts, developed improved processes between the merchants and supply chain on order allocation and optimization. This resulted in reduced cycle time and markdowns and increased profit margins for the company. Also worked with merchants on item set-up, pricing changes, and allocation of inventory between stores and online. Lead a team of 50-100 warehouse associates in the outbound area at the fulfillment center. Responsible for driving daily production goals and coaching associates to their best performance. Worked in and with several areas across the fulfillment center, to ensure a total understanding of the building flow. Partnered with the IE department by addressing missing elements and concerns within both the quality control and inventory departments. Created training checkpoints for an auditing process for both departments to be able to address a clearer in-depth training tool for employees. Implemented a new standardized work audit and performance task review for the Cubiscan machine which benefits the overall understanding and production across the entire warehouse. Member of the Nordstrom Supply Chain Diversity, Inclusion, and Belonging Board.Conducted leadership training seminars for new and tenured leaders in Lean concepts, Diversity / Equity / Inclusion, and improving management skills.

Elizabethtown, Pennsylvania, United States

Assisted with the continuous development of improved processes between the merchants and supply chain on order allocation and optimization within the warehouse. The benefit of doing so will reduce cycle time and markdowns and increase profit margins for the company. In addition, throughout, I majorly assisted the Inventory/Quality department and analysts by addressing missing elements and concerns within both Returns Inspections and Receiving. I created training checkpoints for an auditing process for both departments to be able to address clearer in-depth training tools for employees which will provide as a guideline basis for a standardized work process. In addition, implemented a new standardized work audit and performance task review for Cubiscan machine use which will benefit overall understanding and production across the entire warehouse. This project is still in motion and reporting of progress will be released after the completion of the first round of re-training and second round of assessments has been recorded. In addition, working on various 5S (Continuous Improvement) projects structured on the learning of LEAN strategies and TPS.

Fort Collins, Colorado Area

Assist clients by caring for their pet for a duration of time. This includes boarding, day care, overnight stays, dog walking, and attending to any medical needs. Have an established client base and also taking new customers.

Fort Collins, Colorado Area

Fort Collins, Colorado Area

Fulfilled 50-100 in-store and online orders on a daily basis in addition to helping customers on the sales floor. I always looked for the most efficient process to fulfill these orders and ensured I categorized them by department and product type which thus improved departmental accuracy and order allocations to be shipped out to customers in a timely manner.

Greater Seattle Area

Increased my customer and sales service experience by meeting my daily and weekly sales goals. Optimized the daily closing process to minimize distractions from assisting the customer. Average team member took 1.5 hours to close, while I was able to close in 45 minutes or less. Promoted and influenced time management guidelines for back room set up and cleaning which allowed for a “LEAN” environment and effective use of time and resources.

Dallas/Fort Worth Area

I worked as a server and tended to all customers’ needs. I connected with the customer in order to provide beneficial feedback to support both the company and the customer. The fast-paced environment catered to the sense of time management urgency, which promoted a need for creating standardized problem-solving tactics and building clear efficiency planning methods.

Arlington, Tx

As an assistant kennel technician, I worked with animal patients, to ensure they had the best care, as well as assisting any of the doctors with patients throughout the day.

Dallas/Fort Worth Area

As a host/server, I tended to the customers at the storefront as well as had the responsibilities of managing the floor. Many shifts, I was the only one on the floor having to manage customer expectations, and company policies in appropriate time management forms.